---
title: "Muskan khan - Customer Service Associate in Andhra Pradesh | Tal"
description: "Meet Muskan khan, Student at Ravindra College of Engineering for Women, kurnool based in Andhra Pradesh."
image: "https://tal.club/meet/muskan-khan-1/share-image"
---

# Muskan khan on Tal

## Headline

Student at Ravindra College of Engineering for Women, kurnool

## Location

Andhra Pradesh

## Work experience

Customer Service Associate at Amazon, Jun 2022 \- Dec 2022 · 7 mos, Remote, Roles and responsibilities were; \* Abrogate orders and shipments for customers, as well avail them locate packages\. \* Supersede or refund account for lost or misplaced packages\. \* Sending emails correspondence to customers regard their issues and how to resolve the issue in the future\. \* Maintaining above 90% CCXU and RAP which was the target given by the company\.

Customer Service Associate at Amazon, Jun 2022 \- Dec 2022 · 7 mos, Telangana, India

Ecommerce officer at 24\-7 Intouch, Oct 2021 \- May 2022 · 8 mos, Telangana, India, Roles and responsibilities were; \* Handling 90\+ chats daily\. With duties including singing up new customers, retrieving customer data\. \* Trained few new employees in how to use Zendesk, closing the tickets\. \* Received an average 90% customer satisfaction rating, 10% higher than company average\.

## Education

Bachelor of Technology \- BTech, Electrical, Electronics and Communications Engineering, Ravindra College of Engineering for Women, kurnool

Bachelor of Engineering \- BE, Electrical, Electronics and Communications Engineering, Ravindra College of Engineering for Women, kurnool

[View the original profile](https://tal.club/meet/muskan-khan-1)

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