Headline

Technical Support Engineer at Wrisk | PL/SQL Development | Database Performance | SQL Optimization | Application Reliability | Debugging

About

I am a results-driven IT professional with nearly 6 years of experience specializing in SQL, PL/SQL, and Oracle Database development. My expertise lies in delivering scalable and efficient enterprise solutions, focusing on database development, production support, and performance tuning. I thrive in high-pressure environments, ensuring system availability and reliability for global enterprise clients. My technical skills extend to CI/CD pipeline management and system monitoring, enabling me to contribute effectively to team success. Throughout my career, I have achieved significant milestones, including stabilizing critical production environments and improving deployment reliability through structured release cycles. I have been recognized for my ability to quickly diagnose complex production issues and enhance operational efficiency by automating repetitive tasks. My strong analytical skills and commitment to delivering high-quality support have consistently resulted in improved mean time to resolution (MTTR) during critical incidents.

Location

Noida

Work experience

Technical Operations Engineer at Wrisk, Nov 2025 - Present · 8 mos, Noida, In my current role, I lead platform investigation and issue resolution activities for premium automotive brands, ensuring minimal downtime and a seamless user experience. I manage deployment pipelines through CircleCI and coordinate pull request workflows using Bitbucket to support efficient application releases. My responsibilities also include developing complex SQL queries and preparing detailed documentation to streamline operational processes. I monitor application health, investigate production incidents, and deliver timely technical resolutions in high-pressure environments. Achievements: I have successfully led critical issue resolution for enterprise automotive clients, ensuring high platform stability and reduced downtime. Additionally, I improved release efficiency by coordinating CI/CD workflows and optimizing deployment processes. My efforts have strengthened the operational knowledge base through structured documentation and SQL-driven analysis.

Technical Support Engineer at Wrisk, Nov 2025 - Present · 8 mos, Spearheaded platform investigations for automotive brands including BMW, Mercedes, Jaguar, and Land Rover, ensuring timely issue resolution. Orchestrated deployment processes utilizing CircleCI and facilitated pull requests through Bitbucket, ensuring efficient application delivery. Authored SQL queries and comprehensive Confluence documentation to enhance team workflows and knowledge sharing.

Senior Software Engineer at 3Pillar Global, Jun 2023 - Nov 2025 · 2 yrs 6 mos, Noida, As a Senior Software Engineer, I designed and implemented PL/SQL procedures, functions, packages, and triggers to support complex business requirements. I utilized cursors and dynamic SQL techniques to execute scalable operations across multiple business layers. My role involved developing and maintaining efficient stored procedures to enhance data processing and overall database performance. I also optimized SQL queries and improved response times through advanced tuning techniques. Achievements: I successfully enhanced data processing efficiency by implementing advanced SQL tuning techniques and optimizing stored procedures. My contributions led to improved application reliability and

Senior Software Engineer at 3Pller Global Pvt. Ltd., Jun 2023 - Nov 2025 · 2 yrs 6 mos, Employed cursors to facilitate dynamic operations across various database levels and implemented triggers to enhance data validation and manage business logic. Contributed to the development of general Procedures, Functions, and Packages, integrating diverse PL/SQL validations. Authored and revised stored procedures in alignment with project specifications, supporting the creation and maintenance of efficient data processing and retrieval mechanisms. Leveraged extensive experience with Oracle Supplied Packages, Bulk Collect, PL/SQL Collections, Materialized Views, Ref Cursors, Dynamic SQL Concepts, and Exception Handling. Optimized SQL query performance to improve response times and executed DML and DDL operations using join and Set operators based on business requirements. Debugged code and performed unit tests utilizing the SQL Developer tool.

Software Engineer at Paytm, Apr 2022 - Mar 2023 · 1 yr, Noida, Uttar Pradesh, India, OAuth: - OAuth is basically an authorization method used for secure login of any user without disclosing any sense of information with third platform. This is a vast framework. All the services related to OTP I.e. login, signup, Transaction need to go through the Auth phase. OTP generation, maintaining traffic details, monitoring new traffic at market app lies under OAuth - Open- Authorization.

Implementation Analyst at Virtual Diamond Boutique - VDB, Jul 2021 - Apr 2022 · 10 mos, Gurugram, Haryana, India, I was working with a B2B and B2C project which required direct interaction with client. I developed and provided support in building VDB's web and mobile app. It was a USA based project required sql query building and performance tuning. Api testing through postman was and integral part. I implemented alot of new features on VDB marketplace related to the labgrown diamonds and gemstones

Education

Bachelor's in compute applicatione, IEC UNIVERSITY

Master's Degree, Computer Software Engineering, Mangalayatan University