Mukul Gupta profile photo 1 on Tal

Mukul Gupta

Head of Engineering | ex-Atlassian, Microsoft, Amazon | Distributed systems, AI integration, scalable platforms

Bengaluru

11+ years of work experience

Toka
Mar 20266 mosPresent

Australia

Atlassian
Mar 20242 yrs 1 moMar 2026

Bengaluru, Karnataka, India

• Driving architecture and engineering initiatives that enable highly available and scalable collaboration platforms • Partnering with product teams to shape strategy and align technical vision with business outcomes • Mentoring engineers and influencing best practices in design, performance, and operational excellence
Microsoft
Nov 20194 yrs 5 mosMar 2024

Noida, Uttar Pradesh, India

• Enhanced Core Media & Search capabilities through large-scale distributed systems design • Delivered platform improvements that boosted performance, reliability, and developer productivity • Collaborated with global cross-functional teams to influence product direction and long-term technical roadmap
MakeMyTrip.com
Nov 20163 yrs 1 moNov 2019

Gurgaon, Haryana, India

• Engineered scalable data pipelines for onboarding and integrating hotel inventory from global partners • Designed services for data normalization and deduplication to improve reliability of hotel search and booking • Led initiatives to enhance international hotels platform and mentored junior engineers
Amazon
Feb 20151 yr 6 mosJul 2016

India

• Designed and developed services for Seller Registration and KYC workflows within Amazon Marketplace • Built integrations with multiple dependent systems to streamline onboarding • Improved operational efficiency by enhancing internal tools and front-end experiences

Mukul’s AI Stack

anthropic apis
anthropic apis
claude code
claude code
gemini
gemini
github copilot
github copilot

Education

Indian Institute Of Information Technology allahabad

B.Tech (Hons), Information Technology

Indian Institute Of Information Technology allahabad

20094 yrs2013
dav public school

AISSCE (Class XII), Non Medical

dav public school

20062 yrs2008

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Headline

Head of Engineering | ex-Atlassian, Microsoft, Amazon | Distributed systems, AI integration, scalable platforms

About

I am a technology leader and Head of Engineering with 14+ years of experience designing and scaling distributed systems, building high-performing engineering teams, and aligning technology execution with product and business strategy. My experience spans Atlassian, Microsoft, Amazon, MakeMyTrip, ixigo, and early-stage startup environments — where I have consistently led the development of high-impact platforms, APIs, AI-native systems, and data solutions serving millions of users globally. I specialise in: • Engineering Leadership & Execution: building and leading high-performing teams across product, platform, AI, and infrastructure domains • AI-Native Architecture & Agentic Systems: designing intelligent platforms leveraging LLMs, retrieval systems, orchestration frameworks, evaluation pipelines, and AI-assisted workflows • LLM Evaluation & Reliability: building evaluation frameworks, observability, guardrails, feedback loops, and quality systems for production AI applications • System Architecture & Scalability: designing fault-tolerant, high-performance distributed systems • Product & Technology Strategy: driving technical vision aligned with business outcomes and GTM goals • APIs, Data Pipelines & Search Platforms: expertise across travel, e-commerce, collaboration, and marketplace ecosystems • Developer Productivity & Platform Engineering: improving engineering velocity through automation, tooling, and scalable platform foundations Highlights of my journey: • Currently leading engineering initiatives for an AI-native marketplace platform, driving architecture, technical direction, delivery execution, AI system design, and India engineering operations • At Atlassian, led architectural initiatives powering collaboration products at global scale • At Microsoft, enhanced Core Media & Search capabilities to improve platform performance and reliability • At Amazon, built services streamlining Seller Registration and compliance workflows • At MakeMyTrip, developed pipelines and integrations that expanded international hotel inventory • At ixigo, contributed to NLP search, API development, and large-scale search infrastructure migration I am passionate about building scalable technology organisations, architecting AI-native products, solving complex engineering challenges, mentoring teams, and shaping platforms that create meaningful global impact. Always open to connecting with fellow technologists, founders, engineering leaders, and innovators.

Location

Bengaluru

AI stack

anthropic apis

claude code

gemini

github copilot

Work experience

Head of Engineering at Toka, Mar 2026 - Present · 6 mos, Australia

Principal Engineer at Atlassian, Mar 2024 - Mar 2026 · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Driving architecture and engineering initiatives that enable highly available and scalable collaboration platforms • Partnering with product teams to shape strategy and align technical vision with business outcomes • Mentoring engineers and influencing best practices in design, performance, and operational excellence

Tech Lead at Microsoft, Nov 2019 - Mar 2024 · 4 yrs 5 mos, Noida, Uttar Pradesh, India, • Enhanced Core Media & Search capabilities through large-scale distributed systems design • Delivered platform improvements that boosted performance, reliability, and developer productivity • Collaborated with global cross-functional teams to influence product direction and long-term technical roadmap

Technical Lead at MakeMyTrip.com, Nov 2016 - Nov 2019 · 3 yrs 1 mo, Gurgaon, Haryana, India, • Engineered scalable data pipelines for onboarding and integrating hotel inventory from global partners • Designed services for data normalization and deduplication to improve reliability of hotel search and booking • Led initiatives to enhance international hotels platform and mentored junior engineers

Software Development Engineer at Amazon, Feb 2015 - Jul 2016 · 1 yr 6 mos, India, • Designed and developed services for Seller Registration and KYC workflows within Amazon Marketplace • Built integrations with multiple dependent systems to streamline onboarding • Improved operational efficiency by enhancing internal tools and front-end experiences

Education

B.Tech (Hons), Information Technology, Indian Institute Of Information Technology allahabad

AISSCE (Class XII), Non Medical, dav public school