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Mukesh Mishra

Business Analyst | BFSI Consultant | Payments (NEFT, RTGS, IMPS, SWIFT) | AML/KYC | Financial Crime | Digital Banking | AI in Banking | Agile | UAT

Bengaluru

5+ years of work experience

AU SMALL FINANCE BANK
May 20251 yr 2 mosPresent

Worked in AU Small Finance Bank within KYC & Compliance function supporting digital banking operations and payment-related workflows. Involved in analyzing business requirements for customer onboarding, transaction monitoring, and compliance-driven banking processes. Gained exposure to retail payment systems such as NEFT, RTGS, and IMPS, along with understanding of transaction lifecycle and banking operations. Supported processing and reconciliation activities ensuring accuracy and regulatory compliance. Worked closely with cross-functional teams to ensure adherence to KYC/AML guidelines and supported transaction monitoring activities to identify potential financial risks. Contributed to documentation and process understanding activities including requirement interpretation and workflow analysis in collaboration with business and operations teams. Key Focus Areas: • Banking Operations: Customer Lifecycle, Payments Processing, Transaction Monitoring • Compliance: KYC, AML, Regulatory Checks, Risk Identification • Process Support: Requirement Understanding, Workflow Analysis, Operational Coordination
AU SMALL FINANCE BANK
May 20251 yr 2 mosPresent

Conducted end-to-end Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) ensuring AML/BSA regulatory compliance for retail and corporate clients. Performed sanctions screening and adverse media analysis to identify high-risk customers and ensure compliance with financial crime regulations. Assessed customer risk profiles based on geography, business activity, and transaction behavior. Improved compliance accuracy by reducing documentation errors through validation processes.
AU SMALL FINANCE BANK
Apr 20251 yrMar 2026

Bhopal, Madhya Pradesh, India

HDFC Bank
Jan 20223 yrs 4 mosApr 2025

Indore, Madhya Pradesh, India

HDFC Bank
Dec 20213 yrs 5 mosApr 2025

• Supported requirement understanding and documentation for customer onboarding and transaction workflows in retail banking environment. • Managed end-to-end customer lifecycle activities including account servicing, onboarding, and operational support. • Handled payment processing and bulk transaction operations ensuring accuracy and adherence to banking guidelines. • Ensured compliance with KYC/AML regulations through verification checks and transaction monitoring support. • Collaborated with cross-functional operations and compliance teams to improve process efficiency and reduce turnaround time (TAT). • Worked on banking systems and internal applications to support operational and compliance-driven workflows..
HDFC Bank
Dec 20213 yrs 5 mosApr 2025

Started in operations role and progressively took ownership of KYC, AML, and risk-related activities. Managed KYC onboarding for 40+ customers weekly ensuring 100% AML compliance. Conducted transaction monitoring across 100+ accounts identifying suspicious activities. Identified and escalated 15+ high-risk cases improving fraud detection. Performed risk profiling for 200+ clients based on financial behavior and transaction patterns. Collaborated with 3+ internal teams to improve processes and reduce operational risks. Contributed to process enhancements leading to faster onboarding and better compliance tracking.
Height Capital Markets
Mar 20191 yr 1 moMar 2020

Bhopal, Madhya Pradesh, India

Education

ORIENTAL UNIVERSITY

Bachelor of Business Administration - BBA, HR and Finance

ORIENTAL UNIVERSITY

20153 yrs2018
Barkatullah University Institute of technology Bhopal

Master of Business Administration, Finance, General

Barkatullah University Institute of technology Bhopal

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Headline

Business Analyst | BFSI Consultant | Payments (NEFT, RTGS, IMPS, SWIFT) | AML/KYC | Financial Crime | Digital Banking | AI in Banking | Agile | UAT

About

Banking professional with 4.5+ years of experience in Banking Operations, AML/KYC, Customer Onboarding, Risk & Compliance, and Business Process Management within BFSI domain. Currently focused on transitioning into Financial Crime, Risk Management, Business Analysis, and Digital Transformation roles. Skilled in: • AML/KYC & Compliance • Risk Management • Banking Operations • Business Analysis • Agile & JIRA • Process Improvement • Stakeholder Coordination • Digital Transformation Completed certifications in: • Generative AI for Business • Agile Foundations with JIRA • Business Analysis Foundations • Project Management Foundations: Risk • Cybersecurity Foundations Actively exploring opportunities in: Financial Crime | AML/KYC | Risk Operations | Compliance | BFSI Consulting | Business Analysis

Location

Bengaluru

Work experience

Business Analyst at AU SMALL FINANCE BANK, May 2025 - Present · 1 yr 2 mos, Worked in AU Small Finance Bank within KYC & Compliance function supporting digital banking operations and payment-related workflows. Involved in analyzing business requirements for customer onboarding, transaction monitoring, and compliance-driven banking processes. Gained exposure to retail payment systems such as NEFT, RTGS, and IMPS, along with understanding of transaction lifecycle and banking operations. Supported processing and reconciliation activities ensuring accuracy and regulatory compliance. Worked closely with cross-functional teams to ensure adherence to KYC/AML guidelines and supported transaction monitoring activities to identify potential financial risks. Contributed to documentation and process understanding activities including requirement interpretation and workflow analysis in collaboration with business and operations teams. Key Focus Areas: • Banking Operations: Customer Lifecycle, Payments Processing, Transaction Monitoring • Compliance: KYC, AML, Regulatory Checks, Risk Identification • Process Support: Requirement Understanding, Workflow Analysis, Operational Coordination

Compliance Manager at AU SMALL FINANCE BANK, May 2025 - Present · 1 yr 2 mos, Conducted end-to-end Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) ensuring AML/BSA regulatory compliance for retail and corporate clients. Performed sanctions screening and adverse media analysis to identify high-risk customers and ensure compliance with financial crime regulations. Assessed customer risk profiles based on geography, business activity, and transaction behavior. Improved compliance accuracy by reducing documentation errors through validation processes.

Deputy Manager at AU SMALL FINANCE BANK, Apr 2025 - Mar 2026 · 1 yr, Bhopal, Madhya Pradesh, India

Assistant Manager at HDFC Bank, Jan 2022 - Apr 2025 · 3 yrs 4 mos, Indore, Madhya Pradesh, India

Assistant Business Analyst at HDFC Bank, Dec 2021 - Apr 2025 · 3 yrs 5 mos, • Supported requirement understanding and documentation for customer onboarding and transaction workflows in retail banking environment. • Managed end-to-end customer lifecycle activities including account servicing, onboarding, and operational support. • Handled payment processing and bulk transaction operations ensuring accuracy and adherence to banking guidelines. • Ensured compliance with KYC/AML regulations through verification checks and transaction monitoring support. • Collaborated with cross-functional operations and compliance teams to improve process efficiency and reduce turnaround time (TAT). • Worked on banking systems and internal applications to support operational and compliance-driven workflows..

Assistant Operations Manager at HDFC Bank, Dec 2021 - Apr 2025 · 3 yrs 5 mos, Started in operations role and progressively took ownership of KYC, AML, and risk-related activities. Managed KYC onboarding for 40+ customers weekly ensuring 100% AML compliance. Conducted transaction monitoring across 100+ accounts identifying suspicious activities. Identified and escalated 15+ high-risk cases improving fraud detection. Performed risk profiling for 200+ clients based on financial behavior and transaction patterns. Collaborated with 3+ internal teams to improve processes and reduce operational risks. Contributed to process enhancements leading to faster onboarding and better compliance tracking.

Sales Executive at Height Capital Markets, Mar 2019 - Mar 2020 · 1 yr 1 mo, Bhopal, Madhya Pradesh, India

Education

Bachelor of Business Administration - BBA, HR and Finance, ORIENTAL UNIVERSITY

Master of Business Administration, Finance, General, Barkatullah University Institute of technology Bhopal