---
title: "Muhammed Musavir Sheikh - Service Operations Manager (Pan India) in Bengaluru | Tal"
description: "Meet Muhammed Musavir Sheikh, Product Strategy |Ex Log9 Mobility,Cell Prop,Bounce .....| based in Bengaluru. AI stack includes claude code, openai, and ChatGPT."
image: "https://tal.club/meet/muhammed-musavir-sheikh/share-image"
---

# Muhammed Musavir Sheikh on Tal

## Headline

Product Strategy \|Ex Log9 Mobility,Cell Prop,Bounce \.\.\.\.\.\|

## About

More than 12\+ years of experience in the EV and IC automotive industries, specializing in product strategy, servicing, maintenance, and fleet operations\. As a Strategy & EV specialist, I have worked with leading organizations in the EV and clean mobility/energy sectors, contributing to business expansion, product strategy, and operational excellence\. I currently work as a Pan India Service Operations Manager at Shadowfax Technologies, where I oversee nationwide service operations, manage service KPIs, improve turnaround times, lead regional teams, and ensure operational excellence across multiple hubs\. I play a key role in fleet performance, service efficiency, and operational optimization across the network\. My expertise includes Sales & Service Operations, Product Development, Strategic Planning, Operations Management, Customer Retention, Business Development, Fleet Planning, Cost Optimization, Inventory Management \(Inbound & Outbound\), Franchisee Management, Vendor Development, Customer Service, Team Leadership, and Process Implementation\.

## Location

Bengaluru

## AI stack

claude code

openai

ChatGPT

## Work experience

Service Operations Manager \(Pan India\) at Shadowfax, Sep 2025 \- Present · 1 yr 2 mos, National Fleet Operations: Leading Pan India EV Service Operations for an 8,000\+ 2W fleet, with high\-density operations in Bengaluru \(4,000 vehicles\) and the National Capital Region \(3,000 vehicles\)\. Strategic Governance: Driving national service strategy focused on fleet uptime, cost optimization, SLA governance, and operational scalability across a multi\-city network\. • Performance Improvement: Improved fleet uptime by \~20% and reduced MTTR by \~18% through centralized monitoring, a robust preventive maintenance framework, and technical escalation governance\. ⚫ Process Standardization: Established standardized Pan India service SOPs and KPI dashboards, enabling data\-driven decision\-making at the leadership level\. Team Leadership: Built and led a high\-performing service organization of 50\+ team members, strengthening regional accountability and technical capability\. ⚫ Cost Optimization: Optimized spare parts planning and vendor partnerships, delivering a \~15% reduction in service cost per vehicle

Deputy Manager \- Product Strategy at Numeros Motors, Oct 2022 \- Mar 2026 · 3 yrs 6 mos, Bengaluru, Structured company's product portfolio across models and variants, using market forecasts to define short\-and long\-term business horizons\. \-Built business cases for new products, covering market trends, technology integration, customer needs, features, cost, and P&L \-Contributed to the successful launch and unveiling of E2Ws 'Diplos Max' and 'Project 01' at Bharat Mobility Global Expo 2025 \-Drafted Product Requirement Documents \(PRDs\) to define scope and enable successful project kick\-offs \-Developed strategic dashboards, concise reports on product performance and market trends to guide leadership decision \-Developed pricing models using regression and value analysis to optimize price\-to\-feature alignment \-Collaborated with Marketing and Sales to develop feature decks, USPs, training content, user manuals, and sales/service pitches to drive product communication and support GTM strategy\.

Product Strategy Manager at Numeros Motors, Oct 2022 \- Sep 2025 · 3 yrs, Built product pipelines by analyzing market trends, customer behavior, and competitive positioning\.

Service Engineer at Log9 Mobility Private Limited, Mar 2022 \- Oct 2022 · 8 mos, Managed operations for 300= EV fleet, ensuring uptime and rapid issue resolution\.

Service Engineer at Cell Propulsion, Apr 2021 \- Feb 2022 · 11 mos, Bengaluru, Karnataka, India, 1\. Vehicle Preventive Maintenance\. And attend the brake down on time\. 2\. Generate Problem and Resolution Reports\. 3\. Generate the PPR of the failure analysis Report and RCA making\. 4\. Preparing the sops company standard\. 5\. Manpower handling 6\. Complete On\-Site Diagnostics and Service Calls\. 7\. I am the Front\-end employee who directly interacts with the customers\. 8\. To provide better service & customer satisfaction\. 9\. To manage the team member for better operations & service to the customer\. 10\. Get an opportunity to learn in\-depth knowledge about a particular product & also to run the operation smoothly\. 11\. Coordinating with the Backhand Team members of our own company for providing feasible & quick solutions to customers\.

## Education

Engineer's degree, Mechanical Engineering, Sri\. Renuka integrated Polytechinc

Rural high school kerebilich

[View the original profile](https://tal.club/meet/muhammed-musavir-sheikh)

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