Mrunali Urade
Software Developer
Nagpur
3+ years of work experience
Jun 20242 yrs 1 moPresent
India
Worked as a Customer Support Associate at Amazon, handling customer queries
via chat, email, and calls. Provided prompt issue resolution, ensured customer
satisfaction, and assisted with technical troubleshooting involving Java and
Spring Boot systems to improve service efficiency and user experience.
Oct 20238 mosMay 2024
Maharashtra, India
Worked as a Software Engineer on the PhoneCheck 3 application, developing and integrating RESTful APIs using Java 18, Spring Boot, and MySQL. Contributed to backend development for device diagnostics automation, data validation, and synchronization processes. Collaborated in an Agile Scrum environment for sprint planning, feature delivery, and performance optimization. Responsible for backend testing, debugging, and ensuring API reliability and efficiency.
Education
Bachelor of Engineering - BE, CSE
rtmnu
20194 yrs2023
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