Serving Notice period || CEH Certified || Sr. Representative, Operations @ Concentrix

Bangalore Urban, Karnataka, India


India

India

India

Hybrid

Bengaluru, Karnataka, India

Hybrid



Bachelor of Technology, Computational Science
BML Munjal University
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Bengaluru
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openai
Sr. Representative at Concentrix, Sep 2025 - Present · 1 yr 2 mos, Bangalore Urban, Karnataka, India
Operations Representative at Concentrix, Sep 2025 - Present · 1 yr 2 mos, Investigated authentication, identity verification, and account access issues. Supported Microsoft 365 and Azure security, including MFA and Conditional Access. Resolved authentication failures, account recovery, and access control incidents. Managed incident tickets while ensuring security and compliance standards. Performed secure account recovery and identity verification using Microsoft workflows.
Cyber Security Analyst at Hack The Box, Jun 2020 - Present · 6 yrs 5 mos, India
Security Researcher at TryHackMe, Jun 2020 - Present · 6 yrs 5 mos, India
Security Professional at Bugcrowd, Jun 2020 - Present · 6 yrs 5 mos, India
Software Engineer at LTIMindtree, Apr 2023 - Sep 2025 · 2 yrs 6 mos, Hybrid, 1. Handled DB2 Database Administration tasks, including user access provisioning, database-related request management, OS patching, performing database backups and restores, and ensuring High Availability (HA) and Disaster Recovery (DR) readiness. 2. Worked as a TPF Developer, specializing in reverse engineering Assembly language code to extract business logic for code migration and modernization purposes. 3. Managed and resolved Level 1 and Level 2 tickets across various domains such as Cloud, Linux, Middleware, Windows, Control-M, and vulnerability management, utilizing tools like SNAP for ticketing and MWatch for real-time alert monitoring. 4. Assisted a Security Analyst, contributing to test case design, vulnerability mitigation strategies, penetration testing reports, and secure code reviews.
Engineer at LTIMindtree, Feb 2022 - Mar 2023 · 1 yr 2 mos, Bengaluru, Karnataka, India
SDE at LTIMindtree, Oct 2021 - Feb 2022 · 5 mos, Hybrid
Bachelor of Technology, Computational Science, BML Munjal University