Headline

Ex Team Leader at Fusion Cx

About

Experienced Team Leader with a strong background in customer service, team management and process improvement.Also has a proven record of efficiently managing teams and driving customer satisfaction. An excellent communicator and a strategic problem solver.

Location

Durgapur

Work experience

Bpo at Fusion CX

Customer Service Team Lead at Fusion CX, May 2023 - Apr 2025 · 2 yrs, Team Leader of Meesho Inbound

Customer Service Agent at Fusion CX, Jul 2022 - Apr 2023 · 10 mos, Customer Care Excuctive

Education

Graduate, English Language and Literature/Letters, Sido Kanhu Murmu University, Dumka