Headline

MBA | Tech-Driven Management Professional | B.Tech CSE | Technical Support & Problem Solving

About

A MBA student specializing in Human Resources and Marketing, with a strong technical foundation in Computer Science Engineering (B.Tech). I bring a balanced perspective of people management, business strategy, and technology-driven problem solving. Interested in talent development, digital marketing, and organizational growth, I aim to contribute to dynamic teams by building effective HR practices and impactful marketing strategies while continuously learning and evolving as a management professional.

Location

Kolkata

Work experience

Student Member at NHRDN KOLKATA CHAPTER, Feb 2026 - Present · 5 mos

Student Member at CALCUTTA MANAGEMENT ASSOCIATION, Jan 2026 - Present · 6 mos

Technical Support Executive at TP, Mar 2025 - Sep 2025 · 7 mos, Jaipur, Rajasthan, India, Diagnosed and troubleshooted hardware and software issues for end-users, ensuring minimal downtime. •Guided users through step-by-step solutions, including software installation, configuration, and basic network setup. •Documented technical issues and their solutions in the internal knowledge base for future reference. •Monitored system alerts and escalated complex issues to Level 2/3 support or engineering teams when necessary. •Assisted with network connectivity issues, including VPN setup, Wi-Fi troubleshooting, and DNS issues. •Performed routine system updates, patches, and maintenance tasks to ensure smooth performance.

Member at CodeChef SNU_Chapter, Dec 2020 - Apr 2021 · 5 mos, Kolkata, West Bengal, India

Education

Master of Business Administration - MBA, haldia institute of technology

Master of Business Administration - MBA, Business Administration and Management, General, Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT