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Mrinal M

Altisource || Meesho || TVS-E || Dell || IIM-T

Bengaluru

7+ years of work experience

Altisource
Nov 20241 yr 6 mosPresent

Remote

Manage business operations for a US-facing digital services platform Handle partner financial operations, including monthly reporting and invoice reconciliation Build client analytics frameworks supporting $2.5M in MRR Lead cross-functional coordination across sales, accounting, invoicing teams, and external vendors Started and scaled the India based Customer Support team
Meesho
Dec 20213 yrsNov 2024

Bengaluru, Karnataka, India

Managed category operations for Kids Clothing, managing INR 200 Cr+ in monthly inventory across 600+ supplier partners Drove an 8% GMV increase by designing and implementing a churn analytics model Served as cross-functional program lead for a platform-wide pricing initiative across product, engineering, and supplier teams Grew Kids Clothing category from 5th to the 2nd largest category on platform through Pricing, Selection and Discovery levers Managed a team of 14, handling 600+ suppliers
WiSilica
Jun 20201 yr 7 mosDec 2021

Kochi, Kerala, India

Managed global IoT product expansion across the Caribbean, Asia, and Europe Served as primary contact for 12+ channel partners, overseeing onboarding, business reviews, and escalations Drove USD 2M in revenue growth within 18 months through new market entry and distribution partnerships
TraceSafe (CSE:TSF)
Jun 20201 yr 7 mosDec 2021

Managed global IoT product expansion across the Caribbean, Asia, and Europe Served as primary contact for 12+ channel partners, overseeing onboarding, business reviews, and escalations Drove USD 2M in revenue growth within 18 months through new market entry and distribution partnerships
TVS Electronics
Jul 20191 yrJun 2020

Chennai, Tamil Nadu, India

On-boarded retailers and distributors across India for a gadget insurance product Conducted market research(Surveys and Depth Interviews) for product development

Education

Indian Institute of Management Tiruchirappalli

Post Graduate Programme in Management, Business Administration and Management, General

Indian Institute of Management Tiruchirappalli

20162 yrs2018

Bachelor of Technology (B.Tech.), Computer Science

Sree Chitra Thirunal College of Engineering

20094 yrs2013

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Headline

Altisource || Meesho || TVS-E || Dell || IIM-T

About

Operations and program management professional with 10+ years of experience across eCommerce, digital products, and consumer platforms. I specialize in cross-functional program management, financial operations, process design, and business performance analytics. Currently at Altisource, I manage business operations for a US-facing digital services platform, supporting $2.5M in MRR. Previously at Meesho, I led category operations managing INR 200 Cr+ in monthly inventory and drove an 8% GMV uplift through a churn analytics model. Earlier in my career, I've driven market expansion at WiSilica/TraceSafe, built sales operations at TVS Electronics, and co-founded D4Delivery — a hyperlocal logistics startup that scaled 700% across three cities before a successful exit. I hold an MBA from IIM Tiruchirappalli and a B.Tech in Computer Science from Kerala University. I'm passionate about building operational systems that scale, using data to drive decisions, and leading teams through ambiguity in high-growth environments.

Location

Bengaluru

Work experience

Business Operations Manager at Altisource, Nov 2024 - Present · 1 yr 6 mos, Remote, Manage business operations for a US-facing digital services platform Handle partner financial operations, including monthly reporting and invoice reconciliation Build client analytics frameworks supporting $2.5M in MRR Lead cross-functional coordination across sales, accounting, invoicing teams, and external vendors Started and scaled the India based Customer Support team

Associate Category Manager at Meesho, Dec 2021 - Nov 2024 · 3 yrs, Bengaluru, Karnataka, India, Managed category operations for Kids Clothing, managing INR 200 Cr+ in monthly inventory across 600+ supplier partners Drove an 8% GMV increase by designing and implementing a churn analytics model Served as cross-functional program lead for a platform-wide pricing initiative across product, engineering, and supplier teams Grew Kids Clothing category from 5th to the 2nd largest category on platform through Pricing, Selection and Discovery levers Managed a team of 14, handling 600+ suppliers

Business Development Manager at WiSilica, Jun 2020 - Dec 2021 · 1 yr 7 mos, Kochi, Kerala, India, Managed global IoT product expansion across the Caribbean, Asia, and Europe Served as primary contact for 12+ channel partners, overseeing onboarding, business reviews, and escalations Drove USD 2M in revenue growth within 18 months through new market entry and distribution partnerships

Business Development Manager at TraceSafe (CSE:TSF), Jun 2020 - Dec 2021 · 1 yr 7 mos, Managed global IoT product expansion across the Caribbean, Asia, and Europe Served as primary contact for 12+ channel partners, overseeing onboarding, business reviews, and escalations Drove USD 2M in revenue growth within 18 months through new market entry and distribution partnerships

Business Development Manager at TVS Electronics, Jul 2019 - Jun 2020 · 1 yr, Chennai, Tamil Nadu, India, On-boarded retailers and distributors across India for a gadget insurance product Conducted market research(Surveys and Depth Interviews) for product development

Education

Post Graduate Programme in Management, Business Administration and Management, General, Indian Institute of Management Tiruchirappalli

Bachelor of Technology (B.Tech.), Computer Science, Sree Chitra Thirunal College of Engineering