About
With over a decade of experience in banking and financial services, I have cultivated expertise in branch operations, customer service, credit evaluation, and team management. My professional journey began as a Credit Officer at North East Small Finance Bank Ltd., where I honed my skills in customer relationship management and operational efficiency before progressing to leadership roles. Currently serving as Branch Manager at IIFL Finance since March 2025, I bring a strong foundation in cash flow management and organizational performance to deliver impactful results for clients and stakeholders alike. At IIFL Finance, we redefine financial services by offering innovative solutions tailored to modern needs. With over two decades of serving retail and MSME customers nationwide, our offerings include Gold Loan at Home and Business Loan on WhatsApp—pioneering services designed for convenience. Supported by more than 2,500 branches across 500 cities and backed by the trust of over six million satisfied customers, we pride ourselves on delivering flexible transactions with a commitment to excellence. Contact me if you would like to explore how our solutions can meet your financial needs!
Work experience
Branch product Head at Shriram Finance Limited, Apr 2026 - Present · 2 mos, India, Gold loan Business
Branch Manager at IIFL Finance, Mar 2025 - Mar 2026 · 1 yr 1 mo, India, Guwahati
Assistant Branch Head at North East Small Finance Bank Limited, Nov 2019 - Mar 2025 · 5 yrs 5 mos
Manager Asset at North East Small Finance Bank Limited, Nov 2015 - Oct 2019 · 4 yrs
Credit Officer at North East Small Finance Bank Ltd., Jan 2012 - Oct 2015 · 3 yrs 10 mos, Branch banking. All branch level operational work like Customer KYC verification, Loan Document verification, Daily voucher and reports checking, Daily Files and register checking, Reporting daily data, Cash management.Branch expenses management. Customer service like daily transactions of Customer, ATM and cheque book apply, CASA account creation, FD RD creation, RTGS/NEFT service etc. ATM management like cash verification. Liability, Asset and third party product sourcing and selling. Team management.
Education
Bachelor of Arts - BA, Education, Gauhati University, Guwahati
Diploma, Computer Application & Programming, diploma
