---
title: "Pranav Raj MPM - Founder's Office Associate in Bengaluru | Tal"
description: "Meet Pranav Raj MPM, Founder’s Office @ Reia based in Bengaluru. AI stack includes claude code, gemini, and openai."
image: "https://tal.club/meet/mpm-pranavaraj/share-image"
---

# Pranav Raj MPM on Tal

## Headline

Founder’s Office @ Reia

## About

Execution\-focused professional with hands\-on experience in CRM pre\-sales, client servicing, escalation handling, and on\-ground operations\. I’ve worked in roles where first\-line customer interaction, issue resolution, and internal coordination directly affect outcomes\.

## Location

Bengaluru

## AI stack

claude code

gemini

openai

ChatGPT

## Work experience

Founder's Office Associate at Réia \| Lab Grown Diamond Engagement Rings, Mar 2026 \- Present · 7 mos, On\-site

Growth Intern at Gharpayy, Jan 2026 \- Mar 2026 · 3 mos, Bengaluru, \-Managed end\-to\-end lead lifecycle, converting inbound demand into revenue\-driven outcomes \-Handled 70\+ customer cases daily, improving resolution rate by 40% \-Analysed sales and operational data to identify trends and support decision\-making \- Reduced response time by 20% by implementing structured workflows

Customer Relationship Management Specialist at Happy Living, Nov 2025 \- Dec 2025 · 2 mos, Bengaluru, Karnataka, India, \- Acted as the primary customer contact, managing queries, feedback, and issue resolution to maintain high satisfaction \- Built and sustained long\-term client relationships through personalised communication and structured follow\-ups\. \- Coordinated with internal and sales teams to resolve issues, support retention, and identify cross\-sell opportunities\.

Freelancer – Event Manager at The Velvet Box, VivahaVriksha, TCS &amp; Other Clients, May 2025 \- Oct 2025 · 6 mos, Bengaluru, Karnataka, India, \-Coordinated multiple wedding and corporate events, overseeing venue operations, schedules, and guest logistics\. \-Led production teams managing vendors, resource setup, technical execution, and live showflow\. \-Delivered across roles including client coordination, stall supervision, and backstage operations\.

## Education

BCA, Computer Science, Christ University, Bangalore

Commerce, High School/Secondary Certificate Programs, Kendriya Vidyalaya \(KV\)

[View the original profile](https://tal.club/meet/mpm-pranavaraj)

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