Headline

Business Innovation | FMS, Delhi | NIT, Warangal

About

With over 9 years of experience in Consulting, Product Management & Analytics, I specialize in business strategy for insurance & smart connected product design, leveraging advanced technologies like Generative AI, agentic AI and RPA to drive innovation. My focus lies in building intelligent capabilities within e-mobility, fleet management, autonomous vehicles, and Mobility as a Service - through cutting edge technologies like IoT enablement & energy management. I have worked on provider management, fraud management in insurance industry. Collaborating with cross-functional teams, I contribute to aligning business objectives, structuring operational cadences and delivering impactful solutions across industries such as automotive,retail, oil & gas, insurance, financial services and medtech. I have led KPIs, OKRs for third party life cycle management at Revolut, adding 9 new risk indicators to the process. Prior to this, I contributed to product strategy and development at Freshworks, where I worked on GTM strategies for chatbots, streamlined sales process (SDR, Account lead, customer success), usedautomation tools for analytics and pricing frameworks. My expertise spans project management, process mining, scrum master, change management consultant and product portfolio management, enabling organizations to achieve transformative outcomes. Motivated by a passion for technology and innovation, I aim to empower organizations to navigate emerging digital landscapes effectively.

Location

Bengaluru

AI stack

claude

gemini

lovable

n8n

perplexity

replit

Work experience

Program Manager - Business Innovation at Digit Insurance, Sep 2025 - Present · 1 yr 2 mos, Bengaluru, Karnataka, India

Strategy & Operations Manager at Revolut, Aug 2024 - Aug 2025 · 1 yr 1 mo, Mumbai, Maharashtra, India, • Managed the third-party lifecycle management process, ensuring compliance and efficiency. • Led the offboarding workstream for third-party vendors, streamlining operations and reducing risks. • Orchestrated KPIs and KRIs for the workstream, exceeding targets by 200%.

Strategy Consultant at Accenture Strategy & Consulting, Aug 2021 - Aug 2024 · 3 yrs 1 mo, Bangalore Urban, Karnataka, India, • Spearheaded the design and development of smart connected products, focusing on e-mobility and autonomous vehicles. • Developed 3+ use cases leveraging cloud enablement, Gen AI and RPA, enhancing operational efficiency across multiple industries. • Led cross-functional PMO teams to align business objectives, ensuring successful project execution and delivery.

Product Strategy at Freshworks, Aug 2020 - Aug 2021 · 1 yr 1 mo, Chennai, Tamil Nadu, India, • Developed a comprehensive product strategy and roadmap for a customer support chatbot, enhancing user engagement. • Leveraged data-driven insights to refine web and content strategies, improving customer support experience. • Created reference assets to bolster the self-support engine, resulting in a significant reduction in support queries.

Management Consulting Intern at Accenture Strategy & Consulting, Apr 2019 - May 2019 · 2 mos, Gurgaon, India, • Developed a client-ready Proof of Concept through a comprehensive value case roadmap, enhancing client engagement. • Created innovative visualizations of digital value propositions, effectively communicating identified use cases. • Established a strategic Point of View for the development of an innovation center, driving forward-thinking initiatives.

Education

Master of Business Administration - MBA, Finance, Operations and Strategy, Faculty of Management Studies (FMS) - University of Delhi

Bachelor of Technology (B.Tech.), Chemical Engineering, National Institute of Technology warangal