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Monika Sharma

Agile Leader | Life Coach | Burnout Recovery Coach | Author | AI Enabled Scrum Master

Pune/Pimpri-Chinchwad Area

15+ years of work experience

TransUnion
Feb 20242 yrs 6 mosPresent

Pune District, Maharashtra, India

• Lead Enterprise Agile delivery for two key modernization programs (combined ~$1.7B) by managing 5 Scrum teams (60+ members) across multiple geographies and vendor partners, with largest team size of 12 members. • Introduced left-shift testing practices and enhanced automated test coverage, reducing defects in Dev/QA environments by 60%. • Implemented a structured dependency and risk tracking process, which led to a significant reduction in sprint blockers. • Coached and mentored Scrum Masters, teams, and Product Owners on Scrum and SAFe fundamentals, driving teams to full self-sufficiency. • Facilitated program-level Program Increment Planning (PI) and Scrum ceremonies, ensuring alignment of business objectives with sprint goals within the Agile Release Train (ART). • Improved average team velocity by 20% by optimizing Product Backlog refinement, sprint planning, and cross-team communication. • Collaborated with Product Management for the Strategic Roadmap alignment, Quarterly Business Reviews and Agile Governance Reporting. • Championed adoption of Atlassian Tempo for effort/capacity tracking and Atlassian Rovo AI for backlog grooming and story creation. • AI-Assisted Agile Delivery: Leveraged TransUnion’s internal AI tools to automate routine Jira tasks and reporting, Jira Dashboards, streamlining workflows and improving transparency.
Tata Consultancy Services
Jan 20159 yrs 2 mosFeb 2024

India

Accountability of a $5 million portfolio comprising of 7 globally distributed scrum teams across onshore/offshore delivery models. Owned 2 Scrum teams and managed 5 others with a total of 60+ members delivering banking and financial services applications. Led impactful Agile ceremonies (Sprint Planning, Reviews, Retrospectives) and refined product backlogs, ensuring timely delivery and high quality. Coached and led Agile adoption across 7 teams as an Agile Champion, transitioning from waterfall to SAFe delivery, improving sprint predictability and reducing dependency spillovers. Collaborated with DevOps, Stakeholders and Leadership to align development priorities with business goals and release schedules. Improved test coverage to 95% with UI and API Automation testing.
Tata Consultancy Services
Feb 20122 yrs 11 mosDec 2014

Greater Bloomington, Illinois Area

- Working for a major player in the Insurance Market in USA. - Designing and providing consulting on the processes and tools to be used for a large program under progress, for overall IT transformation.
Tata Consultancy Services
Jan 20111 yr 1 moJan 2012

Pune/Pimpri-Chinchwad Area

• Understanding and analyzing the business requirements. • Creating the test plan for the project and prioritizing Test Executions. • Client coordination/ handling client and reporting. • Designing and Executing Test Plans.

Monika’s AI Stack

gemini
gemini
openai
openai
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

PGPM, Marketing, Systems and Operations

Lala Bahadur Shastri Institute of Management, New Delhi

20052 yrs2007

B.E., Computer Science

Sri Shankaracharya College of Engineering and Technology

20014 yrs2005

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Headline

Agile Leader | Life Coach | Burnout Recovery Coach | Author | AI Enabled Scrum Master

About

Enterprise Agile leader with total 19+ years of experience (including 11 years of relevant Agile experience) driving Scrum, SAFe, and large-scale Agile transformation across global banking, capital markets, and credit reporting organizations. Proven track record leading multi-team delivery programs, coaching leaders and product organizations, improving delivery predictability, and aligning Agile execution with strategic business objectives. Skilled in stakeholder management, governance, dependency management, and fostering a culture of continuous improvement across distributed global teams. Recognized for building high-performing Agile organizations, enabling enterprise-wide transformation, and fostering cultures of collaboration, servant leadership, and continuous improvement.

Location

Pune/Pimpri-Chinchwad Area

AI stack

gemini

openai

ChatGPT

Microsoft Copilot

Work experience

Senior Scrum Master at TransUnion, Feb 2024 - Present · 2 yrs 6 mos, Pune District, Maharashtra, India, • Lead Enterprise Agile delivery for two key modernization programs (combined ~$1.7B) by managing 5 Scrum teams (60+ members) across multiple geographies and vendor partners, with largest team size of 12 members. • Introduced left-shift testing practices and enhanced automated test coverage, reducing defects in Dev/QA environments by 60%. • Implemented a structured dependency and risk tracking process, which led to a significant reduction in sprint blockers. • Coached and mentored Scrum Masters, teams, and Product Owners on Scrum and SAFe fundamentals, driving teams to full self-sufficiency. • Facilitated program-level Program Increment Planning (PI) and Scrum ceremonies, ensuring alignment of business objectives with sprint goals within the Agile Release Train (ART). • Improved average team velocity by 20% by optimizing Product Backlog refinement, sprint planning, and cross-team communication. • Collaborated with Product Management for the Strategic Roadmap alignment, Quarterly Business Reviews and Agile Governance Reporting. • Championed adoption of Atlassian Tempo for effort/capacity tracking and Atlassian Rovo AI for backlog grooming and story creation. • AI-Assisted Agile Delivery: Leveraged TransUnion’s internal AI tools to automate routine Jira tasks and reporting, Jira Dashboards, streamlining workflows and improving transparency.

Scrum Master at Tata Consultancy Services, Jan 2015 - Feb 2024 · 9 yrs 2 mos, India, Accountability of a $5 million portfolio comprising of 7 globally distributed scrum teams across onshore/offshore delivery models. Owned 2 Scrum teams and managed 5 others with a total of 60+ members delivering banking and financial services applications. Led impactful Agile ceremonies (Sprint Planning, Reviews, Retrospectives) and refined product backlogs, ensuring timely delivery and high quality. Coached and led Agile adoption across 7 teams as an Agile Champion, transitioning from waterfall to SAFe delivery, improving sprint predictability and reducing dependency spillovers. Collaborated with DevOps, Stakeholders and Leadership to align development priorities with business goals and release schedules. Improved test coverage to 95% with UI and API Automation testing.

Test Process Consultant at Tata Consultancy Services, Feb 2012 - Dec 2014 · 2 yrs 11 mos, Greater Bloomington, Illinois Area, - Working for a major player in the Insurance Market in USA. - Designing and providing consulting on the processes and tools to be used for a large program under progress, for overall IT transformation.

Test Lead at Tata Consultancy Services, Jan 2011 - Jan 2012 · 1 yr 1 mo, Pune/Pimpri-Chinchwad Area, • Understanding and analyzing the business requirements. • Creating the test plan for the project and prioritizing Test Executions. • Client coordination/ handling client and reporting. • Designing and Executing Test Plans.

Education

PGPM, Marketing, Systems and Operations, Lala Bahadur Shastri Institute of Management, New Delhi

B.E., Computer Science, Sri Shankaracharya College of Engineering and Technology