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Monika Sharma

C2C Credit Management | 10+ yrs | O2C, AR, B2B Collections, Credit Control | Open to Assistant Manager / Team Lead – AR roles in Delhi NCR.

Greater Delhi Area

7+ years of work experience

Capgemini Technology Services India Limited
Dec 20257 mosPresent

Managing collections and outstanding receivables for priority customers. Performing customer account reconciliation and resolving payment discrepancies. Preparing aging analysis, collection reports, and customer statements. Handling customer queries through calls and emails while maintaining positive business relationships. Supporting DSO reduction and cash flow improvement initiatives.
GGA india
Jul 20233 yrsPresent

Gurugram, Haryana, India

GGA India Pvt Ltd
Jul 20232 yrs 6 mosDec 2025

Led domestic B2B collections and receivable management activities. Monitored aging reports, customer accounts, and credit exposure. Collaborated with customers and internal teams to resolve disputes and overdue invoices. Prepared daily, weekly, and monthly MIS reports. Ensured timely collections from priority customers.
ONKAR INTERNATIONAL LIMITED
Feb 20194 yrs 7 mosAug 2023

New Delhi, Delhi, India

Onkar International Pvt Ltd
Feb 20194 yrs 5 mosJun 2023

Managed customer collections through calls, dunning letters, and email reminders. Handled debit notes, credit notes, and customer statement reconciliations. Maintained collection records and resolved customer disputes. Ensured timely payment recovery and account closure.

Education

kendriya vidyalaya

12th Class, Commerce

kendriya vidyalaya

199311 yrs2004

Bachelor of Commerce (B.Com.), Commerce

Bharti College

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Headline

C2C Credit Management | 10+ yrs | O2C, AR, B2B Collections, Credit Control | Open to Assistant Manager / Team Lead – AR roles in Delhi NCR.

Location

Greater Delhi Area

Work experience

Process Expert at Capgemini Technology Services India Limited, Dec 2025 - Present · 7 mos, Managing collections and outstanding receivables for priority customers. Performing customer account reconciliation and resolving payment discrepancies. Preparing aging analysis, collection reports, and customer statements. Handling customer queries through calls and emails while maintaining positive business relationships. Supporting DSO reduction and cash flow improvement initiatives.

Team Leader at GGA india, Jul 2023 - Present · 3 yrs, Gurugram, Haryana, India

Account Team Lead at GGA India Pvt Ltd, Jul 2023 - Dec 2025 · 2 yrs 6 mos, Led domestic B2B collections and receivable management activities. Monitored aging reports, customer accounts, and credit exposure. Collaborated with customers and internal teams to resolve disputes and overdue invoices. Prepared daily, weekly, and monthly MIS reports. Ensured timely collections from priority customers.

Credit Controller at ONKAR INTERNATIONAL LIMITED, Feb 2019 - Aug 2023 · 4 yrs 7 mos, New Delhi, Delhi, India

Credit Controller at Onkar International Pvt Ltd, Feb 2019 - Jun 2023 · 4 yrs 5 mos, Managed customer collections through calls, dunning letters, and email reminders. Handled debit notes, credit notes, and customer statement reconciliations. Maintained collection records and resolved customer disputes. Ensured timely payment recovery and account closure.

Education

12th Class, Commerce, kendriya vidyalaya

Bachelor of Commerce (B.Com.), Commerce, Bharti College

Monika Sharma - Process Expert in Greater Delhi Area | Tal