Monika Dwivedi profile photo 1 on Tal

Monika Dwivedi

Senior Product Manager | Enterprise SaaS & AI Products | Ex-CARS24, NICE Actimize, OYO

Pune District

7+ years of work experience

MaxVal Group, Inc.
Jun 20251 yr 5 mosPresent

Pune District

Lead product strategy, roadmap execution and platform modernization for Symphony Corporate, an enterprise IP Management platform supporting 33.5K+ users across 88+ global customers and portfolios exceeding 100K IP assets. Partnered with Engineering, QA, Sales, Pre-Sales and Executive Leadership teams to drive product growth, platform stability and customer success. Key Contributions: • Lead product strategy for a $15M+ enterprise IP Management product portfolio, supporting platform modernization, customer growth and long-term scalability. • Expanded platform-led revenue opportunities from $4M to $7M by productizing implementation-led capabilities into out-of-the-box features and introducing MaxVal Plus+, an AI-driven service discovery and cross-sell engine. • Built product roadmap supporting a $6M forward pipeline through AI-driven search, configurable workflows, platform automation and enterprise upgrade readiness. • Led turnaround of a product with 450+ unresolved tickets accumulated over 2 years, reducing open backlog to fewer than 10 within 6 months through structured prioritization, stakeholder alignment and release governance. • Established release governance across Product, Engineering and QA, delivering 9 major releases and recovering a release delayed by over 18 months. • Reduced enterprise upgrade timelines by over 80%, from up to 6 months to 4 weeks, through migration automation and standardized deployment processes. • Modernized PTO Sync through configurable workflows, multi-jurisdiction support and scalable architecture, strengthening a key differentiator across the enterprise customer base. • Delivered strategic capabilities including Novelty AI, Foreign Filing System, German Remuneration Engine, Cost Budgeting and Deep Cloning. • Coordinated execution across multiple engineering teams while mentoring Product Managers and driving roadmap alignment.
NICE Actimize
May 20241 yr 2 mosJun 2025

Pune District

Worked on ActOne, the enterprise platform underpinning NICE Actimize's AML, Fraud and Financial Crime Compliance solutions used by global financial institutions. Owned product strategy, roadmap definition and platform capabilities across regulatory reporting, inter-institution collaboration and ecosystem expansion initiatives. Key Contributions: • Owned product capabilities for ActOne, supporting AML, Fraud and Financial Crime Compliance workflows across enterprise financial institutions. • Led productization of FINTRAC Large Cash Transaction Reporting (LCTR) requirements, translating complex regulatory mandates into scalable platform capabilities within a 5-week delivery timeline. • Defined consortium-based collaboration workflows, evolving alert-sharing concepts into a secure network model enabling inter-institution investigations. • Developed roadmap for Actimize Marketplace, enabling customers to discover, evaluate and onboard third-party vendors through a unified platform experience. • Evaluated and defined AI-driven use cases including vendor recommendations, case summaries, report generation and investigation assistance capabilities to support future platform roadmap investments. • Presented product proposals, roadmap recommendations and solution designs to product leadership and executive stakeholders, supporting strategic decision-making and client-facing discussions. • Received CEO Award and SPOT Award for driving high-impact product initiatives and cross-functional execution.
CARS24
Sep 20212 y 8 moMay 2024

Gurugram

Led product initiatives across inventory management, refurbishment operations, inspection workflows and operational efficiency programs for the Thailand business. Worked closely with operations, engineering, business and leadership teams to identify bottlenecks, improve customer experience and drive business outcomes through technology. Key Contributions: • Reduced pre-refurb inspection turnaround time from 105 to 63 minutes across 134 checkpoints. • Reduced QC inspection turnaround time from 90 minutes to 3 minutes through workflow redesign and automation. • Led centralized inventory transformation initiative, increasing same-day test drive slot availability by 6x and improving driver productivity by 63%. • Improved sales opportunities by 12% through homepage restructuring and customer journey improvements. • Automated inventory management workflows, reducing operational errors to below 5%. • Led launch of IMS and Refurb App in Indonesia, owning requirements, UAT, training and rollout. • Delivered integrations with Salesforce, Locus and HelloAR to improve operational efficiency and ecosystem connectivity. • Defined annual and quarterly product roadmap aligned with business growth objectives. • Conceptualized and executed Navratri campaign resulting in 87% increase in buyer traffic, 163% increase in bookings initiated and 102% increase in bookings confirmed. • Improved booking initiation rates by 22% through experimentation and conversion funnel optimization. • Drove SEO initiatives in partnership with external agencies to improve organic acquisition. • Established agile delivery and feedback loops to enable faster iterations and continuous product improvements. This role strengthened my experience at the intersection of operations, technology and product strategy while scaling products across Southeast Asian markets.
Vedantu
Nov 202011 mosSep 2021

Bengaluru

Worked on growth and acquisition initiatives for one of India's largest EdTech platforms. Focused on improving acquisition, activation and engagement metrics through a combination of product, marketing and analytics-driven initiatives. Key Contributions: • Contributed to acquisition programs generating over 2 million app installs per month. • Increased affiliate contribution to overall installs by 5x within six months through partner optimization and performance tracking. • Improved user activation rates by 20x through lifecycle engagement and reactivation initiatives. • Worked closely with marketing, analytics and product teams to identify growth opportunities and improve funnel performance. This role strengthened my understanding of growth, customer behavior, experimentation and large-scale user acquisition.
OYO
Mar 20191 y 8 moNov 2020

Gurugram

Led growth and referral product initiatives across international markets. Worked closely with business, engineering and marketing teams to identify growth opportunities, improve referral performance and enhance customer acquisition. Key Contributions: • Conducted user research across 5 countries and 4 languages to identify referral growth opportunities and customer insights. • Led product initiatives focused on improving referral acquisition and activation journeys. • Partnered with engineering teams to build GRACE, an internal platform that automated referral campaign launches. • Collaborated with cross-functional stakeholders to improve campaign performance and operational efficiency. This role deepened my understanding of customer behavior, product discovery and growth-led product development. Owned referral growth and customer acquisition initiatives across multiple international markets. • Delivered 300K installs and grew user base by 500% within 7 days through referral-led growth campaigns. • Achieved Play Store Rank #1 and App Store Rank #3 in Brazil through App Store Optimization and ratings improvement initiatives. • Established app retargeting as a scalable acquisition channel, achieving ROI of 3.15. • Executed influencer marketing campaigns across Indonesia with 150 micro and 16 mega influencers, driving record-high daily active users. • Managed a team of 4 and coordinated cross-functional execution across product, marketing and business teams.

Monika’s AI Stack

claude code
claude code
kiro
kiro
Dify
Dify

Education

Indian Institute of Foreign Trade

Master of Business Administration - MBA, International Business

Indian Institute of Foreign Trade

20172 yrs2019
Graphic Era Deemed to be University

Bachelor's degree, Computer Science

Graphic Era Deemed to be University

20124 yrs2016

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Headline

Senior Product Manager | Enterprise SaaS & AI Products | Ex-CARS24, NICE Actimize, OYO

About

I am a Senior Product Manager with 8+ years of experience building and scaling products across Enterprise SaaS, Financial Crime Compliance, Automotive, EdTech and Consumer Internet businesses. Currently, I lead product strategy and roadmap execution for Symphony Corporate at MaxVal, an enterprise IP Management platform used by global organizations to manage and protect their innovation portfolios. My experience spans product strategy, roadmap planning, platform modernization, workflow automation, international launches and enterprise product delivery. Over the years, I have worked across both B2B and B2C businesses, partnering closely with customers, engineering, design, sales, marketing and business teams to build products that create measurable impact. A common theme throughout my career has been stepping into complex problem spaces, understanding the underlying challenges and bringing structure where it is needed. Whether it was launching products in new geographies at CARS24, translating regulatory requirements into product solutions at NICE Actimize, driving growth initiatives at OYO and Vedantu, or stabilizing and scaling enterprise platforms at MaxVal, I have enjoyed solving problems that sit at the intersection of customer needs, business goals and technology. I have worked with teams across India, North America, Southeast Asia, Middle East, United Kingdom and Latin America, delivering products and initiatives tailored to local market needs while aligning with broader business objectives. More recently, I have been focused on AI-enabled experiences, workflow automation and platform scalability, while continuing to solve meaningful customer problems and drive measurable business outcomes.

Location

Pune District

AI stack

claude code

kiro

Dify

Work experience

Senior Product Manager at MaxVal Group, Inc., Jun 2025 - Present · 1 yr 5 mos, Pune District, Lead product strategy, roadmap execution and platform modernization for Symphony Corporate, an enterprise IP Management platform supporting 33.5K+ users across 88+ global customers and portfolios exceeding 100K IP assets. Partnered with Engineering, QA, Sales, Pre-Sales and Executive Leadership teams to drive product growth, platform stability and customer success. Key Contributions: • Lead product strategy for a $15M+ enterprise IP Management product portfolio, supporting platform modernization, customer growth and long-term scalability. • Expanded platform-led revenue opportunities from $4M to $7M by productizing implementation-led capabilities into out-of-the-box features and introducing MaxVal Plus+, an AI-driven service discovery and cross-sell engine. • Built product roadmap supporting a $6M forward pipeline through AI-driven search, configurable workflows, platform automation and enterprise upgrade readiness. • Led turnaround of a product with 450+ unresolved tickets accumulated over 2 years, reducing open backlog to fewer than 10 within 6 months through structured prioritization, stakeholder alignment and release governance. • Established release governance across Product, Engineering and QA, delivering 9 major releases and recovering a release delayed by over 18 months. • Reduced enterprise upgrade timelines by over 80%, from up to 6 months to 4 weeks, through migration automation and standardized deployment processes. • Modernized PTO Sync through configurable workflows, multi-jurisdiction support and scalable architecture, strengthening a key differentiator across the enterprise customer base. • Delivered strategic capabilities including Novelty AI, Foreign Filing System, German Remuneration Engine, Cost Budgeting and Deep Cloning. • Coordinated execution across multiple engineering teams while mentoring Product Managers and driving roadmap alignment.

Specialist Product Manager at NICE Actimize, May 2024 - Jun 2025 · 1 yr 2 mos, Pune District, Worked on ActOne, the enterprise platform underpinning NICE Actimize's AML, Fraud and Financial Crime Compliance solutions used by global financial institutions. Owned product strategy, roadmap definition and platform capabilities across regulatory reporting, inter-institution collaboration and ecosystem expansion initiatives. Key Contributions: • Owned product capabilities for ActOne, supporting AML, Fraud and Financial Crime Compliance workflows across enterprise financial institutions. • Led productization of FINTRAC Large Cash Transaction Reporting (LCTR) requirements, translating complex regulatory mandates into scalable platform capabilities within a 5-week delivery timeline. • Defined consortium-based collaboration workflows, evolving alert-sharing concepts into a secure network model enabling inter-institution investigations. • Developed roadmap for Actimize Marketplace, enabling customers to discover, evaluate and onboard third-party vendors through a unified platform experience. • Evaluated and defined AI-driven use cases including vendor recommendations, case summaries, report generation and investigation assistance capabilities to support future platform roadmap investments. • Presented product proposals, roadmap recommendations and solution designs to product leadership and executive stakeholders, supporting strategic decision-making and client-facing discussions. • Received CEO Award and SPOT Award for driving high-impact product initiatives and cross-functional execution.

Senior Product Manager at CARS24, Sep 2021 - May 2024 · 2 y 8 mo, Gurugram, Led product initiatives across inventory management, refurbishment operations, inspection workflows and operational efficiency programs for the Thailand business. Worked closely with operations, engineering, business and leadership teams to identify bottlenecks, improve customer experience and drive business outcomes through technology. Key Contributions: • Reduced pre-refurb inspection turnaround time from 105 to 63 minutes across 134 checkpoints. • Reduced QC inspection turnaround time from 90 minutes to 3 minutes through workflow redesign and automation. • Led centralized inventory transformation initiative, increasing same-day test drive slot availability by 6x and improving driver productivity by 63%. • Improved sales opportunities by 12% through homepage restructuring and customer journey improvements. • Automated inventory management workflows, reducing operational errors to below 5%. • Led launch of IMS and Refurb App in Indonesia, owning requirements, UAT, training and rollout. • Delivered integrations with Salesforce, Locus and HelloAR to improve operational efficiency and ecosystem connectivity. • Defined annual and quarterly product roadmap aligned with business growth objectives. • Conceptualized and executed Navratri campaign resulting in 87% increase in buyer traffic, 163% increase in bookings initiated and 102% increase in bookings confirmed. • Improved booking initiation rates by 22% through experimentation and conversion funnel optimization. • Drove SEO initiatives in partnership with external agencies to improve organic acquisition. • Established agile delivery and feedback loops to enable faster iterations and continuous product improvements. This role strengthened my experience at the intersection of operations, technology and product strategy while scaling products across Southeast Asian markets.

Manager at Vedantu, Nov 2020 - Sep 2021 · 11 mos, Bengaluru, Worked on growth and acquisition initiatives for one of India's largest EdTech platforms. Focused on improving acquisition, activation and engagement metrics through a combination of product, marketing and analytics-driven initiatives. Key Contributions: • Contributed to acquisition programs generating over 2 million app installs per month. • Increased affiliate contribution to overall installs by 5x within six months through partner optimization and performance tracking. • Improved user activation rates by 20x through lifecycle engagement and reactivation initiatives. • Worked closely with marketing, analytics and product teams to identify growth opportunities and improve funnel performance. This role strengthened my understanding of growth, customer behavior, experimentation and large-scale user acquisition.

Manager | Growth & Product Initiatives at OYO, Mar 2019 - Nov 2020 · 1 y 8 mo, Gurugram, Led growth and referral product initiatives across international markets. Worked closely with business, engineering and marketing teams to identify growth opportunities, improve referral performance and enhance customer acquisition. Key Contributions: • Conducted user research across 5 countries and 4 languages to identify referral growth opportunities and customer insights. • Led product initiatives focused on improving referral acquisition and activation journeys. • Partnered with engineering teams to build GRACE, an internal platform that automated referral campaign launches. • Collaborated with cross-functional stakeholders to improve campaign performance and operational efficiency. This role deepened my understanding of customer behavior, product discovery and growth-led product development. Owned referral growth and customer acquisition initiatives across multiple international markets. • Delivered 300K installs and grew user base by 500% within 7 days through referral-led growth campaigns. • Achieved Play Store Rank #1 and App Store Rank #3 in Brazil through App Store Optimization and ratings improvement initiatives. • Established app retargeting as a scalable acquisition channel, achieving ROI of 3.15. • Executed influencer marketing campaigns across Indonesia with 150 micro and 16 mega influencers, driving record-high daily active users. • Managed a team of 4 and coordinated cross-functional execution across product, marketing and business teams.

Education

Master of Business Administration - MBA, International Business, Indian Institute of Foreign Trade

Bachelor's degree, Computer Science, Graphic Era Deemed to be University