Headline

Global Head HR - DHL Global Service Centers

About

Dynamic and passionate HR Leader driving organizational excellence through strategic and innovative HR practices. With hands on experience in specialised domains of Talent Acquisition (both bulk and leadership hiring), Talent development, employee lifecycle management, office facilities, HR audits, compliances, compensation and benefits, HR analytics, employer branding and global HR projects, I strive to stay close to our business while driving impactful outcomes for the organisation. I thrive on challenges and am adept at leveraging my expertise to optimize people indices and fostering high-performance cultures, led with 'Respect and Results'.

Location

Mumbai

AI stack

dalle

gemini

midjourney

openai

Work experience

Vice President - Global Head of Human Resources at DHL Global Forwarding, Jan 2026 - Present · 6 mos, Mumbai, Maharashtra, India, Leading the HR Function globally for Shared Services division across 6 GSC locations

Head of HR at DHL Global Forwarding, Feb 2023 - Dec 2025 · 2 yrs 11 mos, Mumbai, Maharashtra, India, Leading the HR function for Shared Services Division at its Mumbai location

Sr. Manager-HR at DHL, Nov 2017 - Feb 2023 · 5 yrs 4 mos, Mumbai

Regional HR Head - West at Vertex Customer Management India Private Limited, Aug 2017 - Nov 2017 · 4 mos, Navi Mumbai

Manager - Talent Acquisition & Employee Engagement/Retention at Firstsource Solutions Limited, Jul 2014 - Jul 2017 · 3 yrs 1 mo, Navi Mumbai, HR Lead for Mumbai Domestic Site - Talent Acquisition & Employee Engagement/Retention

Asst. Manager - Talent Acquisition at Firstsource Solutions Limited, Jul 2011 - Jun 2014 · 3 yrs, Navi Mumbai, Managing end to end recruitment for Domestic and International Business

Sr. Executive - Talent Acquisition at Firstsource Solutions Limited, Jun 2010 - Jun 2011 · 1 yr 1 mo, Mumbai Area, India, Outstation & Campus Hiring | Sourcing | Vendor Management | Exec hiring | HR Analytics

Summer Intern at Reserve Bank of India, Apr 2009 - Jun 2009 · 3 mos, College of Agricultural Banking (CAB), Pune, Worked on the project 'Impact Evaluation of Training Programmes' to measure the effectiveness and ROI of training imparted by CAB, RBI, Pune to all banking professionals pan India.

Education

MBA, HR, Goa Institute of Management (GIM)

Bachelor of Technology - BTech, Electronics and Telecom Engineering, University of Kerala