Headline

Head - Business development (Inspection Services)

About

Experienced Head of Inspection Services with a strong background in business development, sales strategy, and customer service management. Proven expertise in leading teams to exceed targets, developing go-to-market strategies, and executing business plans in the lift advisory and inspection services industry. Skilled in negotiating, customer relationship management, and providing premium solutions for clients, ensuring quality and safety.

Location

Chennai

Work experience

Head - Business development (Inspection Services) at PAPL Corp Private Limited, Jul 2024 - Present · 2 yrs, Chennai, Tamil Nadu, India, • Lead the inspection services division, ensuring optimal business development and client satisfaction. • Spearhead business analysis and process improvements for enhancing revenue growth and market penetration.

Deputy Manager Business Development at PAPL Corp Private Limited, Oct 2021 - Jul 2024 · 2 yrs 10 mos, Chennai, Tamil Nadu, India, • Negotiated major contracts and developed sales strategies that led to significant revenue increases. • Managed client relationships and customer service operations to maintain high satisfaction and retention rates. • Analysed and implemented sales processes, contributing to improved efficiency and profitability.

Assistant Manager Business Development at PAPL Corp Private Limited, Jul 2021 - Sep 2021 · 3 mos, Chennai, Tamil Nadu, India, • Developed strategic sales plans and streamlined business development initiatives. • Focused on enhancing CRM practices and customer support services, improving client relationships.

Troubleshooter at thyssenkrupp Elevator, Sep 2017 - Mar 2019 · 1 yr 7 mos, Dubai, United Arab Emirates, • Specialized in troubleshooting elevator systems, resolving technical issues, and enhancing operational efficiency. • Provided customer support and trained teams in technical problem solving.

Field Service examiner at Mitsubishi Elevators, Jun 2015 - Aug 2017 · 2 yrs 3 mos, Abu Dhabi, Abu Dhabi, United Arab Emirates, • Led field examinations and inspections of elevator installations, ensuring adherence to safety protocols. • Collaborated with cross-functional teams to maintain and improve service standards

Engineer Trainee at Johnson Lifts & Escalators, May 2013 - Apr 2015 · 2 yrs, Chennai, Tamil Nadu, India, Completed a structured training program focused on lift and escalator technology, gaining hands-on experience in installation and maintenance.

Education

High School Diploma, Mechanical Engineering, Central Polytechnic, Chennai

Bachelor's degree, Mechanical Engineering, St.Peters college of engineering and technology