Operations Manager @ Clean Fanatics | Workforce Scheduling & Optimization | Quality Assurance | Data Analytics | Excel | SQL | Power BI | MBA

Bengaluru, Karnataka, India




Master of Business Administration - MBA, Finance and Marketing
Bangalore institute of technology
Bachelor of Arts - BA, English Literature (British and Commonwealth)
Sri Dharmasthala Manjunatheshwara College, Ujire-574240, Belthangady
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Bengaluru
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Management Trainee at Clean Fanatics, Nov 2025 - Present · 1 yr 1 mo, Bengaluru, Karnataka, India, Managing end-to-end daily operations for 25 partner teams (100+ members) and 100+ service bookings/day across Bangalore. • Coordinate daily bookings across multiple city zones — scheduling, route allocation, and real-time reassignment for 25 partner teams • Redesigned workforce scheduling, reducing booking conflicts by 30% and lowering travel costs through zone-based optimization • Improved team attendance by 5–10% through proactive monitoring and same-day contingency protocols • Led the Pidilite waterproofing pilot end-to-end — client liaison, scheduling, execution — delivering 25% of project revenue • Manage quality inspection team (5–10 members); on-site, remote (Zoho Lens), and feedback-based audits drove NPS from 7+ to 8+ • Build weekly dashboards in Excel & Power BI for senior management — utilization, satisfaction, and revenue across 25+ teams • Conduct competitor benchmarking and pricing analysis; manage chemical compliance and safety training across all crews
Master of Business Administration - MBA, Finance and Marketing, Bangalore institute of technology
Bachelor of Arts - BA, English Literature (British and Commonwealth), Sri Dharmasthala Manjunatheshwara College, Ujire-574240, Belthangady