Headline

Salesforce Developer | Admin | Production Support | Apex • LWC • Flows | Sales, Service & Field Service Cloud | API Integrations | @Cynoteck

About

Salesforce Developer, Admin, and Production Support engineer with hands-on experience delivering end-to-end CRM solutions using Apex, Lightning Web Components (LWC), and Salesforce Flows. I specialize in customizing Sales, Service, and Field Service Clouds, building secure API integrations, automating business workflows, and supporting live production environments. 🔹 What I bring to the table: - Built a customer journey app on LWC for streamlined onboarding - Optimized Apex classes, triggers, and batch jobs for reliable deployments - Integrated Stripe API for secure payment processing - Automated approval processes and flows to reduce manual effort - Configured custom objects supporting business workflows - Performed admin tasks: user management, security, profiles, permission sets, and configuration - Provided production support including issue triage, bug fixes, and end-user assistance 🔹 Tech I work with: Apex • LWC • Aura • Visualforce • SOQL • Batch Apex • Triggers • Sales Cloud • Service Cloud • Field Service Lightning • Experience Cloud • REST/SOAP APIs • Stripe • Git • SFDX • Jira • Postman 🔹 Credentials: Salesforce Certified Administrator | Apex Specialist Superbadge | LWC Specialist Superbadge | 150+ Trailhead Badges Open to opportunities with MNCs and product-based companies in the Salesforce ecosystem. Let's connect! 📩 mohitbhatt476@gmail.com

Location

Dehradun

Work experience

Salesforce Developer | Admin | Production Support at Cynoteck Technology Solutions, Jun 2025 - Present · 1 yr 1 mo, Dehradun, Delivering end-to-end Salesforce solutions across Sales, Service, and Field Service Clouds — covering development, administration, and production support — within an Agile team. Key contributions: - Engineered a customer journey app using LWC for product ordering and service installation - Optimized Apex classes, triggers, and batch jobs for reliable deployments - Configured custom objects, validation rules, and page layouts supporting business workflows - Automated approval processes and Salesforce Flows to reduce manual effort - Integrated Stripe API for seamless and secure payments - Performed admin tasks: user management, profiles, permission sets, security settings, and org configuration - Provided production support: issue triage, bug fixes, RCA, and end-user assistance for live environments - Leveraged Git, SFDX, and Jira within Agile sprints - Authored technical documentation and end-user training materials - Delivered features in 2-week sprint cycles with full Agile/Scrum participation Tech: Apex, LWC, SOQL, Triggers, Batch Apex, Stripe API, FSL, Git, SFDX, Jira

Education

Bachelor's degree, Computer Science, Graphic Era Hill University

Master of Computer Applications (MCA), Graphic Era Hill University