Headline

Postal Operations Professional | Branch Management · IPPB Financial Services · Mail & Parcel Logistics | India Post

About

I run post offices. Not just mail — the full operation. For the past several years, I've been part of India Post, managing the end-to-end functioning of a branch post office in Kanpur. That means I'm the person responsible for keeping things moving — morning to close — across mail, parcels, customer service, and financial transactions. Here's what a typical day looks like for me: → Processing registered posts, speed posts, and parcels for dispatch and delivery → Handling cash deposits, withdrawals, and payments through IPPB — India's postal bank → Maintaining accurate records, office reports, and documentation → Operating postal computer systems for data entry and customer transactions → Resolving customer queries and ensuring smooth service at the counter What I've learned from this work is that operations don't run on paperwork — they run on people. I've developed a real ability to stay calm under pressure, manage multiple workflows at once, and keep things accurate even on the busiest days. A few things I'm proud of: ✔ Managed daily cash operations and IPPB transactions with zero reconciliation errors ✔ Coordinated mail conveyance and parcel dispatch across multiple delivery routes ✔ Worked independently to ensure branch operations ran on time, every day I'm currently open to exploring roles in operations management, logistics coordination, banking services, or government administration where I can contribute immediately and grow further. 📍 Based in Basti, Uttar Pradesh 📬 Open to opportunities across the world. Feel free to connect or message me directly.

Location

Basti

Work experience

Branch postmaster at Department of Posts, India, Sep 2022 - Present · 3 yrs 10 mos, Basti, Branch Post Master / Postal Assistant India Post (Department of Posts, Govt. of India) Sep. 2022 – Present · Basti, Uttar Pradesh • Managed end-to-end daily operations of a branch post office — covering registered posts, speed posts, parcels, and mail conveyance — ensuring zero disruption in service delivery across 5+ daily dispatch cycles. • Processed IPPB cash transactions (deposits, withdrawals, payments, and fund transfers) with 100% daily reconciliation accuracy over 3 years of service. • Independently operated computer systems for postal data entry, customer transactions, and official record maintenance — handling an average of [30–50+] customer interactions per day. • Coordinated parcel handling, sorting, and outgoing dispatch workflows; reduced delays by ensuring all registered mail was logged and dispatched within same-day processing windows. • Promoted postal savings, insurance, and financial products to walk-in customers, consistently supporting branch targets for IPPB account enrollments and postal scheme uptake.

Industrial Trainee at Tata Motors, Aug 2019 - Aug 2020 · 1 yr 1 mo, Pantnagar, Completed industrial training at Tata Motors' automobile manufacturing facility. • Assisted production and assembly operations in a high-volume manufacturing environment. • Followed standard operating procedures (SOPs), quality standards, and workplace safety guidelines. • Supported supervisors in monitoring production processes and maintaining workflow efficiency. • Participated in quality inspection and defect identification activities. • Worked collaboratively with production teams to achieve daily operational targets. • Gained practical exposure to automotive manufacturing systems, industrial safety, and lean production practices. • Maintained discipline, attendance, and compliance with company policies and operational standards.

Education

Bachelor of Arts - BA, Education Sociology and Hindi, Siddharth University, Siddharth Nagar

Basic Computer Course with MS-Office, Data Entry, PDTCE - Prayagdas Tomar Computer Education Pvt. Ltd.