Linux & Cloud Support Engineer at Tata Communications | Cloud | RHEL/CentOs | Linux Administration | Monitoring | Troubleshooting | Infrastructure Support



Nagpur
Bachelor of Science - BS, Computer Science
Bhalerao Science College
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Chennai
Linux and cloud support Engineer at Tata Communications, Jun 2025 - Present · 1 yr 1 mo, Managed globally distributed CDN edge infrastructure across Tata Communications data centers, ensuring high availability and low-latency content delivery. Optimized content delivery performance by tuning caching strategies, headers, and TTL configurations. Installed, configured, and secured Linux servers (Rocky Linux, CentOS). Implemented and maintained storage configurations including LVM and RAID; performed regular patching and system upgrades. Worked on CloudLyte cloud platform, provisioning and decommissioning virtual machines (VMs) based on customer requirements across global environments. Automated infrastructure and operational tasks using Shell scripting and Ansible playbooks, improving deployment efficiency and reducing manual effort. Monitored system and CDN performance using Grafana, Zabbix, Kibana, and BridgeTech, enabling proactive issue detection and alerting. Managed load balancers, analyzed caching logs, and performed regular system health checks and performance tuning. Collaborated with DevOps, NetOps, and Engineering teams to deliver scalable, secure, and high-performance solutions. Resolved incidents and service requests using Zendesk, ensuring SLA compliance across global regions. Handled internal service requests, incident tracking, and network-related issue resolution using JIRA and ServiceNow (SNOW), including support for global regions outside India. Coordinated server hardware replacements (DIMMs, disks, power supplies, iLO components) with vendors and field engineers.
Linux and cloud support Engineer at Tata Communications, Jun 2025 - Present · 1 yr 1 mo, IT specialist with over two years of experience, including Linux system administration, who is driven and meticulous. Currently employed as a Support Engineer. capable of handling Linux servers and offering CDN (Content Delivery Network) technical support. strong in system configurations, troubleshooting, and guaranteeing client service availability.
Linux System Administrator at Secure DC, Jun 2023 - May 2025 · 2 yrs, Nagpur, A highly motivated and detail-oriented Linux System Administrator with around 2 years of experience in deploying, configuring, and managing Linux servers and associated systems. Skilled in performing system configurations, managing services, and maintaining high availability systems.
Bachelor of Science - BS, Computer Science, Bhalerao Science College