Headline

Team Lead | Contract Specialist | Expert in High-Volume CLM & Revenue Operations (Tech/SaaS)

About

I am a results-driven Contract Specialist and Team Lead with a focus on optimizing the contract lifecycle within high-velocity global corporate environments. My expertise lies in balancing legal precision with business agility, managing 100+ contract lifecycles monthly across drafting, execution, and closure. Currently leading a team of specialists at Infosys (Client: Microsoft), I specialize in streamlining complex deal structures to accelerate revenue recognition. I thrive at the intersection of risk mitigation and operational efficiency, having successfully reduced contract cycle times by 30% and improved vendor terms for high-value agreements. 🚀 Core Impact: Operational Excellence: Reduced turnaround time by 18% and contract closure delays by 15% through proactive stakeholder collaboration. Strategic Leadership: Leading a team of 7 specialists, providing mentorship, and driving SLA/KPI adherence through data-driven performance dashboards. Risk & Compliance: Implementing robust contract templates and centralized repository management to enhance audit readiness and reduce risk exposure. Revenue Alignment: Ensuring billing accuracy and overseeing credit/rebill processes to protect the bottom line. 🛠 Technical Arsenal: Tools: Dynamics 365, Modern Deal Management (MDM), Compass 1, Power BI, and Adobe. Skills: Contract Redlining, Dispute Resolution, UAT Testing, and Vendor SLA Management. I am passionate about "Legal at the speed of Tech"—building scalable workflows that empower sales and finance teams while maintaining ironclad compliance.

Location

Bengaluru

Work experience

Team Lead at Infosys BPM, Jan 2026 - Present · 6 mos, Manage daily operations for an operations support team, prioritizing high-volume workloads to ensure 100% SLA and quality adherence. Lead a team of 7 specialists, accelerating review times by providing guidance on complex deal structures. Reduced average contract cycle time by 30%, directly facilitating faster revenue recognition for the client. Deliver performance insights and dashboards to leadership to drive corrective actions and maintain service quality.

Process Specialist at Infosys BPM, Apr 2024 - Dec 2025 · 1 yr 9 mos, Executed 100+ monthly contracts (renewals, amendments, and terminations) with a focus on compliance and accuracy. Acted as a Subject Matter Expert (SME), troubleshooting complex transactions and maintaining work instructions. Improved turnaround time by 18% through cross-functional collaboration with stakeholders

Team Lead at Infosys Limited (Client: Microsoft), Jan 2026 - Present · 6 mos, •Led a team of 7 contract specialists, providing guidance on complex deal structures and accelerating review times. •Streamlined contract review process, reducing average cycle time by 30%, allowing for faster revenue recognition. •Negotiated and executed 50+ high-value contracts, resulting in 15% cost savings or improved vendor terms. •Collaborated with legal, sales, and finance teams to implement new contract templates, reducing overall risk exposure •Led daily operations for a Operations support team, allocating requests and prioritizing workload to ensure SLA and quality adherence. •Led SLA/KPI tracking and operational reporting, analyzing trends and delivering performance dashboards and insights to leadership to drive corrective actions and maintain service quality. •Delivered training and onboarding for new joiners, ensuring process understanding, documentation adherence, and faster ramp‑up.

Process Specialist at Infosys Limited (Client: Microsoft), Apr 2024 - Dec 2025 · 1 yr 9 mos, •Manage 100+ contracts monthly including renewals, amendments, and terminations ensuring compliance. •Improved turnaround time by 18% through stakeholder collaboration. •Enhanced audit readiness through centralized contract repository management. •Reduced contract closure delays by 15% via streamlined approvals. •Ensured billing accuracy through revenue alignment and credit/rebill oversight. •Participated in UAT testing for process and system enhancements, validating changes prior to production rollout. •Updated and maintained Work Instructions and process documentation aligned to approved Change Requests and operational updates. •Acted as a process SME for team members, providing guidance on transactions, troubleshooting issues, and ensuring adherence to standard operating procedures.

Transport senior Executive at Reliance Retail, Sep 2021 - Apr 2024 · 2 yrs 8 mos, Bengaluru, Karnataka, India, Developed cost-efficient logistics and supply chain strategies, oversaw smooth product movement from suppliers to Reliance stores with minimal disruption, managed invoice processing and stock verification while resolving supply-related customer complaints, coordinated with internal teams to meet client deliverables and SLAs, and prepared and circulated MIS, weekly, and monthly performance reports to track operational outcomes.

Education

Bachelor of Technology, Mechanical Engineering, Reva University

Associate's Degree, PCMB, Jawahar Navodaya Vidyalaya