IT Coordinator at Accor| Cisco Certified Network Associate | Opera Cloud PMS | Oracle Simphony | System Engineer | Network Engineer | Desktop Support Engineer

Novotel Ibis Bengaluru Outer Ring Road, Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Mudigere, Karnataka, India

Mangaluru, Karnataka, India

Bachelor's degree, Computer applications
Mangalore university
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Bengaluru
Information Technology Coordinator at Accor, Feb 2025 - Present · 1 yr 6 mos, Novotel Ibis Bengaluru Outer Ring Road, Bengaluru, Karnataka, India, ● Maintain IT infrastructure, including LAN/WAN, routers, switches, firewalls and access points to ensure 24/7 uptime. ● Managing hardware inventory and maintain user access rights for systems like Opera Cloud, Simphony and Material Controls. ● Perform user ID creation, access provisioning and timely offboarding. ● Deliver Level 1 & 2 support for desktop, network and POS systems. ● Configure and integrate computers and POS terminals with Active Directory for secure domain operations.
Network Support Executive at Securelynkx Networks, Jun 2024 - Feb 2025 · 9 mos, Bengaluru, Karnataka, India, ● Delivered prompt technical support for hotel staff and guests, resolving network and system issues efficiently. ● Managed guest and administrative Wi-Fi networks, ensuring high performance and secure connectivity. ● Provided support for key hospitality systems, including PMS and POS, ensuring seamless network integration. ● Created and maintained documentation to standardize technical support procedures. ● Installed and configured printer drivers and network printers to ensure seamless printing functionality across departments.
Accountant at ZAM ZAM TIMBERS WOOD INDUSTRIES, Dec 2022 - Dec 2023 · 1 yr 1 mo, Mudigere, Karnataka, India
Web Developer at Siona Solutions, Jun 2022 - Sep 2022 · 4 mos, Mangaluru, Karnataka, India
Bachelor's degree, Computer applications, Mangalore university