Headline

Microsoft 365 Certified: Endpoint Administrator Associate | Intune Administrator @ LTM | Microsoft Intune |Application Packaging .exe .MSI | Windows Autopilot | Endpoint Lifecycle & Compliance | Win · iOS · Android

Location

Bengaluru

AI stack

Microsoft Copilot

Work experience

Engineer - Cloud & Infra Services at LTM, Dec 2024 - Present · 1 yr 10 mos, Bangalore Urban, Karnataka, India, Cloud Engineer / Intune Engineer LTM · Bangalore, India -Managing and supporting enterprise endpoint environments using Microsoft Intune across Windows, iOS, and Android platforms. - Delivered L2 technical support resolving application deployment issues, edge browser configuration, enabling auto upgrades and configuration of security policies based on zero trust architecture. -Assessed Windows hardware compatibility and led end-to-end migration of Windows 10 devices to Windows 11, ensuring minimal business disruption across the fleet. - Managed Windows Autopilot enrollment, Azure AD Join for device provisioning - Deployed and packaged applications, resolving installation failures and configuration errors across Windows environments - Configured compliance policies, configuration profiles, and Intune policy deployments based on clients requirements. - Maintained ITSM ticketing records ensuring SLA and KPI compliance across Incident, Service Request, and Change Management - Documented SOPs, knowledge base articles, and user guides to improve first-call resolution rates - Collaborated with Security, Network, and Infrastructure teams on endpoint rollout initiatives and remote deployments

Associate at LTIMindtree, Sep 2024 - Dec 2024 · 4 mos, Bhubaneswar, Odisha, India, Cloud Infrastructure Services.

Education

Bachelor of computer applications, Computer Science, New Horizon College, Marathahalli

2nd puc, PCMC, Presidency College, Bangalore