Headline

Growth & Operations Leader | P&L Owner | Scaled Businesses from 0→1 & 1→10 | ₹100 Cr+ Revenue Portfolio

About

I've built revenue engines from scratch — and scaled them when nobody had a playbook. At Snabbit, I joined when the business was doing 600 orders a day. I left 9 months later at 8,000. That 13× wasn't luck — it was a full-stack growth system I built from the ground up: demand generation, supply-demand matching, conversion redesign, city-level operations, and retention loops that compounded month on month. Before that, at NoBrokerHood, I owned ₹85L/month in profit across 16 revenue streams and 1,600+ communities. I grew repeat revenue by 40% and LTV by 18% — by treating customer success as a growth function, not a support function. At Eltron Energy, I scaled monthly revenue from ₹9Cr to ₹15Cr. At Fawaz Group in the UAE, I closed enterprise infrastructure deals during Expo 2020 — learning how to sell to CXOs and manage full deal cycles from technical eval to closure. What I actually do: → Build 0→1 revenue operations that don't break at 10× → Own P&L end-to-end — sales, ops, margins, and people → Design GTM systems: demand → conversion → fulfillment → retention → Lead cross-functional teams across multi-city, multi-segment environments → Bring AI and automation into operations before it becomes a buzzword 10 years. ₹150Cr+ in revenue managed. 25–32% CAGR delivered across multiple businesses. I'm currently open to leadership roles in Sales, GTM, Revenue, or Customer Success — with a team that's building something that actually matters. → rizwansyed2208@gmail.com

Location

Bengaluru

AI stack

smolagents

Supabase

Together AI

Veo

vLLM

Zapier

Work experience

Associate Director at TRACKON COURIERS PRIVATE LIMITED, Jun 2026 - Present · 6 mos, Karnataka, India, Manage regional business and P&L performance across Karnataka, with accountability for revenue growth, operational delivery and customer experience. Grew monthly business from 70 lakh to 1 crore through focused business management and execution. Oversee business and service performance across 22 branches throughout Karnataka. Improved DWT performance from 65% to 90% through operational follow-through and performance monitoring. Achieved 95% performance across customer support and pan-India cases, supporting timely case handling and service recovery. Achieved 95% deliverance-to-inscan performance through closer tracking of delivery and scanning processes. Monitor regional KPIs across revenue, operational execution, customer cases and service levels to identify gaps and drive corrective action. Coordinate with operations, customer support, branch teams and stakeholders to resolve escalations and improve service consistency. Review performance trends and follow up on exceptions to improve accountability, process adherence and customer outcomes.

Associate Director at Snabbit, May 2025 - Feb 2026 · 10 mos, Bengaluru, Snabbit is a fast-growing on-demand home services marketplace (Bangalore & Hyderabad). I joined as one of the earliest senior hires when the business was doing 600 orders/day — and left 9 months later at 8,000. What I owned: → Full P&L across sales, city operations, and customer experience → Demand generation, supply-demand matching, and fulfillment systems — built from scratch → Multi-city expansion: scaled the operating model from 1 city to multiple cities → Team hiring, structuring, and performance management across functions What I delivered: → 13× order growth (600 → 8,000/day) in 9 months → 18% improvement in conversion rate through complete funnel redesign → 15% improvement in operational margins via territory restructuring & capacity planning → ₹90L/month revenue target — achieved consistently month-on-month → Real-time KPI dashboards enabling faster decisions across city ops teams → Escalation and service recovery frameworks that improved NPS and repeat rates How I operated: like a co-founder, not a manager. Every decision was made with P&L accountability, speed, and scale in mind.

Senior City Business Manager at NoBrokerHood, May 2022 - Oct 2024 · 2 yrs 6 mos, Bengaluru, • Managed end-to-end SaaS lifecycle across 1,600+ residential communities • Owned 16 revenue streams generating ₹85L/month profit • Built automated engagement workflows (CRM + WhatsApp), reducing manual support dependency • Increased customer LTV by 18% using data-driven retention strategies • Boosted repeat and referral revenue by 40% through lifecycle engagement • Designed segmentation models to improve conversion efficiency and support allocation

Sales Manager at Eltron Energy Private Limited, Jun 2020 - May 2022 · 2 yrs, Ballari, • Scaled revenue from ₹9Cr to ₹15Cr/month (66% growth) • Managed B2B, B2C, and government sales (tenders) • Owned end-to-end sales, operations, and project delivery • Reduced installation backlog by 20% through operational planning • Improved customer experience through structured frameworks

Sales Engineer at FAWAZ GROUP, Apr 2017 - May 2020 · 3 yrs 2 mos, United Arab Emirates, • Managed enterprise sales for infrastructure and industrial projects • Handled full deal cycle from technical evaluation to closure • Worked with EPC contractors and CXO-level stakeholders • Closed high-value deals during Expo 2020 procurement phase

Education

Bachelor's degree, Mechanical Engineering, Visvesvaraya Technological University