Headline

Data Analytics Aspirant | Former Sales Professional in Etisalat | Excel, Power BI & MySQL

About

Proficient and results-oriented professional with a diverse background encompassing 2 years of combined international and E-commerce customer support experience. Proven track record in delivering exceptional results in both global and national markets. Skilled in effectively engaging with customers to maximize satisfaction and loyalty. Strong analytical abilities combined with a strategic mindset, allowing for effective problem-solving and decision-making. Excellent interpersonal and communication skills to build and maintain relationships with clients and stakeholders. A dynamic and motivated team player committed to achieving business objectives and exceeding expectations.

Location

Bengaluru

Work experience

Catalog Analyst at Walmart, Nov 2023 - Present · 2 yrs 7 mos, Bengaluru, Karnataka, India

Customer Support Executive L-2 at Myntra, Jan 2021 - Jan 2022 · 1 yr 1 mo, Bangalore Urban, Karnataka, India, • Approving and uploading different and variety types of products on website and application. • Worked in different departments in Myntra giving a resolutions to a customer for a issue or queries. • Communicating with internal departments such as EDD compliance and Payment Gateway. • Focus on Client Education and demonstration and to deliver a memorable client experience. • Ensured to fulfill all requests made for Catalog approving and uploading from clients. • Handling escalation calls from clients and providing resolution to their queries. • Requesting clients for their feedback about Myntra services on Play

Education

Bachelor of Commerce, E-Commerce/Electronic Commerce, Dayananda sagar institutions