Mohammed Khizar profile photo 1 on Tal

Mohammed Khizar

BCA Graduate | Data Analytics & Business Analysis | Skilled in Data-Driven Decision Making | Exploring both Domestic & International Roles | Executive @ [24]7.ai |

Bengaluru

3+ years of work experience

[24]7.ai
Nov 20258 mosPresent

Bengaluru

Currently working as a Customer Support Executive at [24]7.ai, handling outsourced Australian processes and delivering high-quality customer service across international clients. Responsible for managing inbound and outbound interactions, resolving customer queries, addressing concerns efficiently, and ensuring adherence to service level agreements (SLAs) and quality standards. Developed strong communication, problem-solving, and cross-cultural interaction skills while working in a fast-paced, target-driven environment. Focused on maintaining customer satisfaction, meeting performance metrics, and contributing to overall operational excellence.
SK group Chikkabanavara
Jan 20232 yrs 11 mosNov 2025

Bengaluru

Managed car sales and event management operations at SK Group, Chikkabanavara, overseeing customer consultations, lead generation, negotiations, financing coordination, and successful deal closures. Focused on understanding client needs and delivering tailored vehicle solutions to ensure high customer satisfaction and repeat business. Additionally, planned and executed promotional events, coordinated with vendors and internal teams, and managed on-ground activities to enhance brand visibility and drive revenue growth. Demonstrated strong leadership, communication, and organizational skills while consistently working towards achieving sales and performance targets.

Education

Bapu College of Education, Triveni Rd, Yashavanthapura, Bangalore-22(N)

Bachelor of Computer Applications - BCA, Computer Science

Bapu College of Education, Triveni Rd, Yashavanthapura, Bangalore-22(N)

20232 yrs2025

Bapu degree College, Computer Science

B.E.T High School

20223 yrs2025

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Headline

BCA Graduate | Data Analytics & Business Analysis | Skilled in Data-Driven Decision Making | Exploring both Domestic & International Roles | Executive @ [24]7.ai |

About

I am a BCA graduate with a strong foundation in Python and web development, complemented by hands-on experience in Power BI and Excel for data visualization and reporting. Currently working at [24]7.ai, I have gained practical exposure to real-time business operations and data handling. My strong interest in data-driven decision-making has led me to actively build my skills in data analysis. I enjoy working with datasets, uncovering meaningful patterns, and transforming raw information into actionable insights that support business objectives. I am eager to grow as a Data Analyst and contribute to impactful, data-driven projects while continuously enhancing my analytical expertise.

Location

Bengaluru

Work experience

Customer Service Executive at [24]7.ai, Nov 2025 - Present · 8 mos, Bengaluru, Currently working as a Customer Support Executive at [24]7.ai, handling outsourced Australian processes and delivering high-quality customer service across international clients. Responsible for managing inbound and outbound interactions, resolving customer queries, addressing concerns efficiently, and ensuring adherence to service level agreements (SLAs) and quality standards. Developed strong communication, problem-solving, and cross-cultural interaction skills while working in a fast-paced, target-driven environment. Focused on maintaining customer satisfaction, meeting performance metrics, and contributing to overall operational excellence.

Customer Service Manager at SK group Chikkabanavara, Jan 2023 - Nov 2025 · 2 yrs 11 mos, Bengaluru, Managed car sales and event management operations at SK Group, Chikkabanavara, overseeing customer consultations, lead generation, negotiations, financing coordination, and successful deal closures. Focused on understanding client needs and delivering tailored vehicle solutions to ensure high customer satisfaction and repeat business. Additionally, planned and executed promotional events, coordinated with vendors and internal teams, and managed on-ground activities to enhance brand visibility and drive revenue growth. Demonstrated strong leadership, communication, and organizational skills while consistently working towards achieving sales and performance targets.

Education

Bachelor of Computer Applications - BCA, Computer Science, Bapu College of Education, Triveni Rd, Yashavanthapura, Bangalore-22(N)

Bapu degree College, Computer Science, B.E.T High School