Headline

Business Analyst & Quality Assurance Expert | Driving Digital Innovation Through Strategic Analysis & Quality Excellence | ERP, SaaS, Generative AI Solutions

About

Passionate Business Analyst and Quality Assurance professional with a proven track record of bridging business requirements with technical excellence. Currently driving digital transformation initiatives through strategic requirement analysis, comprehensive testing frameworks, and stakeholder management across diverse project portfolios where I've successfully managed High Value pipeline across 50+ client engagements spanning healthcare, fintech, e-commerce, SaaS, ERP, LMS, Hospitality and AI-driven solutions. What sets me apart: • Dual Expertise: Seamlessly transition between business analysis and quality assurance roles • Results-Driven: Achieved outstanding performance ratings in efficiency, teamwork, and problem-solving • Cross-Industry Experience: Delivered solutions across healthcare, logistics, real estate, and emerging tech • Japanese Tech Integration: Part of Indo-Sakura's mission to blend Japanese precision with Indian innovation Professional Interests: • Consulting on digital transformation projects • Emerging Technologies: AI/ML applications in business processes • Digital Transformation: Helping businesses adopt cutting-edge solutions • Quality Engineering: Advancing testing methodologies and automation frameworks • Cross-Cultural Collaboration: Bridging Indian innovation with Japanese precision • Continuous Learning: Staying updated with latest industry trends and technologies Core Philosophy: "Success in Business Analysis and Quality Assurance comes from understanding that every requirement tells a story, and every test case ensures that story has a happy ending for the end user."

Location

Bengaluru

AI stack

claude

cursor

gemini

notebooklm

ChatGPT

Work experience

Quality Assurance and BA at Creware Technologies Pvt Ltd., Oct 2025 - Present · 1 yr 1 mo, Bengaluru, Karnataka, India, Performed end-to-end testing across multiple projects including ArmedOne, BIH, HighStitch, and Fitify Identified, documented, and tracked critical bugs across authentication, dashboards, and core workflows Validated user flows such as signup, login, OTP verification, and onboarding Conducted API testing using Postman to verify backend responses and integrations Worked closely with cross-functional teams (Frontend, Backend, Design) to ensure timely bug resolution Participated in beta testing cycles and ensured release readiness Created structured bug reports with clear reproduction steps, expected vs actual results, and impact analysis Verified fixes through regression testing to maintain product stability Actively contributed to improving UX by identifying edge cases and usability issues Tools & Technologies: Selenium Postman GitLab (issue tracking & collaboration)

Business Analyst and Quality Assurance at DxMinds Innovation Labs Pvt Ltd, Aug 2024 - Oct 2025 · 1 yr 3 mos, Bengaluru, Karnataka, India, Following the June 2025 merger, DxMinds Innovation Labs integrated into Indo-Sakura Software Japan K.K., enhancing our global digital transformation capabilities. Key Achievements: Business Analysis Responsibilities: • Gathered and documented BRDs, FRDs for mobile apps, web apps and AI solutions • Facilitated requirement workshops and stakeholder alignment sessions • Conducted feasibility analysis and cost estimation for complex technical projects • Pipeline Management: Built and maintained High Value pipeline across 50+ prospects • High-Value Deals: Closed QR code safety app project, with additional deals in negotiation • Cross-Functional Leadership: Led feature documentation, KT sessions, and proposal development for 15+ projects • Performance Excellence: Achieved Outstanding ratings in Teamwork, Decision Making, and Team Management Major Projects Led: • mySafety24x7 QR App: End-to-end BA for emergency response QR code system • SourceByte.AI: AI-powered Knowledge base platform with advanced IT solutions • VPe Platforms: Full-stack requirement analysis for Utility Payments Stakeholder Management: • Conducted 100+ client meetings, demos, and requirement gathering sessions • Managed proposals ranging from ₹15L to ₹77L across diverse industries • Facilitated technical discussions between development teams and C-level executives Quality Assurance Excellence: • WeMovAll Project: Comprehensive testing of hotel booking and transportation app (300+ bugs identified and resolved) • Recess Project: QA oversight for EdTech AI application. • TheroHeal Project: End-to-end testing of healthcare consultation platform with e-commerce integration • Face.ing Project: Manual testing of AI-powered facial recognition healthcare detection app Technical Contributions: • Designed and executed comprehensive test cases for functional and non-functional requirements • Conducted API testing using Postman • Achieved 20% reduction in defect leakage through early requirement validation

Education

Master of Science - M.Sc., Vellore Institute of Technology

SDET (Software Development Engineer in Test), QSpiders - Software Testing Training Institute