Headline

Senior Implementation Engineer @ Tennr | Workflow Automation & Process Design | Healthcare AI | Business × Engineering

About

Most engineers understand systems. Fewer understand the business behind them. I’ve spent my career building both. I started in technical support, learning how things break and why. I then moved into international business development, where I managed export sales across European and US markets, closing over $1M in international trade and building client relationships that continue today. That experience taught me how to communicate across cultures, earn trust remotely, and think in outcomes, not just outputs. Today, I’m a Senior Implementation Engineer at Tennr (YC W23), a healthcare AI company backed by Y Combinator. I design and deliver complex, automated workflows that translate clinical and operational requirements into scalable systems. I bridge the gap between what clients need and what engineering builds, while mentoring junior engineers and helping raise execution standards across the team. What sets me apart isn’t just technical skill. I’ve sat across the table from international clients, negotiated real deals, and carried the responsibility of delivering against real-world expectations. That commercial and customer-facing experience shapes how I approach every workflow I design and every stakeholder conversation I have. I’m growing toward engineering leadership, where technical depth, business thinking, and communication converge. I’m particularly interested in building scalable systems, improving processes, and leading teams that solve complex problems at the intersection of technology and operations. If you’re building teams that need someone who can lead from the front and translate across functions, let’s talk.

Location

Bangalore Urban

AI stack

claude code

claude

codex

notion

claudecode

ChatGPT

Work experience

Senior Implementation Engineer at Tennr, Feb 2026 - Present · 9 mos, Taking on increased ownership of complex client implementations, designing end-to-end automation workflows that eliminate operational friction across referrals and patient intake. →Owning implementation quality from discovery to delivery, ensuring solutions drive real outcomes, fewer denials, faster patient routing, and reduced manual workload for healthcare teams. → Mentoring junior implementation engineers, establishing execution standards and ensuring consistent delivery quality across the team. → Serving as the primary bridge, translating client requirements into scalable, automated solutions. → Contributing to process improvements and internal methodology as the team scales.

Business Development Manager at The Pacific Group, Jul 2024 - Present · 2 yrs 4 mos, Bengaluru, Continuing to manage a retained portfolio of European export clients entirely remotely alongside full-time engineering work → closing ~$180K in container sales to date with an active pipeline of containers. A direct reflection of the trust and relationships built over time across international markets. → Demonstrating ability to manage international client commitments and commercial responsibilities in parallel with a demanding technical role.

Implementation Engineer at Tennr, May 2025 - Feb 2026 · 10 mos, Tennr is an agentic patient orchestration platform backed by a16z, IVP, and Lightspeed, automating referrals, prior authorizations, and patient intake for healthcare providers across the US. AI-powered automation systems that move patients through complex care journeys, helping healthcare front offices manage referrals, documents, prior authorizations, and payer interactions →Translated complex clinical workflows into structured automation pipelines, integrating with EMR systems and triggering downstream actions like scheduling, eligibility checks and patient outreach. →Bridged business requirements and technical execution, ensuring every implementation eliminated operational bottlenecks and improved patient flow for real-world healthcare environments

Business Development Manager at The Pacific Group, Dec 2022 - Jul 2024 · 1 yr 8 mos, Bangalore Urban, Owned international export sales for granite and artificial quartz across European and US markets, managing the full cycle from client acquisition to shipment coordination and long-term relationship management. → Closed ~$540K in export revenue in year one, onboarding and converting new international clients within 12 months of joining. → Managed end-to-end container shipment cycles coordinating between production, logistics, and international buyers across continents to ensure on-time delivery. → Built lasting client relationships through consistent communication and delivery, relationships that have continued beyond full-time tenure in a freelance capacity. → Developed strong cross-cultural communication skills managing clients across European and US markets from Bangalore.

Software Developer at TechYugadi IT Solutions & Consulting, Aug 2021 - Oct 2021 · 3 mos, Bangalore Urban, Karnataka, India, • Worked on a web-based application that aggregates information from college websites. • Involves a few techniques of Natural Language Processing. • Handled a team of 4 and focused on Text summarization using Python • Helped increase the time of development by 30%

Education

Bachelor's degree, Computer Science, AMC Engineering College - India