Headline
Experienced with Fraudulent cases with e commerce platform, partner fraud, payments fraud, chargeback disputes, supplychain, reconciliation, payment invoicing, merchandising and sales specialist with customer experience.
About
✨ LinkedIn About Section (Ready to Use!) I’m an energetic Inside Sales Senior Executive with 6+ years of rich, diverse experience spanning Inside Sales, Fraud Investigation, Risk Management, Partner Onboarding, Customer Support, and Data Analysis. My career has been built on solving complex problems, understanding customer needs deeply, and driving high-impact results. I thrive at the intersection of sales, operations, and data-driven decision-making, and I’m passionate about delivering excellent customer experiences while maintaining operational integrity. Currently at Ather Energy, I drive customer engagement, boost lead conversions, and ensure seamless purchase journeys. Before this, I spent several years uncovering fraud patterns, analyzing data spikes, handling high-value risk cases, and supporting large-scale operational processes at companies like Flipkart, Dunzo, and Aegis. What I bring to the table: 🔥 Strong communication & customer engagement 🔥 Fraud investigation expertise and risk pattern identification 🔥 Hands-on experience with Excel, Power BI, Tableau, and data visualization 🔥 A solution-focused, analytical mindset 🔥 Proven ability to work with cross-functional teams and manage critical cases I’m always eager to learn, collaborate, and take on challenges that help businesses grow while staying secure and efficient. Looking forward to connecting with professionals who share interests in sales, operations, analytics, and risk management. ⚡ Short & Energetic LinkedIn About Section Inside Sales Senior Executive with 6+ years of powerhouse experience across Inside Sales, Fraud Investigation, Risk Management, and Data Analysis. I love driving conversions, solving complex problems, and creating smooth, high-impact customer journeys. Currently at Ather Energy, I engage customers, strengthen sales pipelines, and deliver standout buying experiences. Previously, I uncovered fraud patterns, managed high-value risk cases, and improved partner operations at Flipkart, Dunzo, and Aegis. I’m passionate about sales excellence, data-driven decisions, and operational integrity — and I thrive in fast-paced environments where every call, case, and insight matters. Always open to connecting, learning, and exploring new opportunities to grow and contribute. Let’s connect! 🚀
Work experience
Inside Sales Specialist at Ather Energy, Jan 2025 - Present · 1 yr 11 mos, Asia, I work for hybrid and remote as well
Reconciliation Analyst at Flipkart, Aug 2023 - Present · 3 yrs 4 mos, India, Hi it's all about the restoration of the shipments at all pan India hubs also connecting with stakeholders finding a relevant fraud or suspicious partners holding their payments freezing capacity 0 loads to them, connecting with all senior managers and taking up all the issue and implementing new points to be adapted as per the scenarios, onboarding partners when necessary working on KYC process as well for validating their identity theft with these partner accounts and etc...
Senior Fraud Investigator at Dunzo, Aug 2022 - Present · 4 yrs 4 mos, India
Operations Executive at Flipkart, May 2021 - Aug 2022 · 1 yr 4 mos, Bangalore Urban, Karnataka, India
Operations Executive at Startek, May 2019 - Apr 2021 · 2 yrs
