Headline

Technology Analyst at Infosys

About

Network Technical Specialist with hands-on experience in monitoring, troubleshooting, and managing enterprise network environments. Currently working at Telstra, handling device outages, performance issues, and ensuring SLA-driven service delivery across routing, switching, and SD-WAN environments. Certified in Cisco CCNA and Security Fundamentals from UNSW Sydney, with a growing focus on network security, incident handling, and infrastructure reliability. Skilled in identifying root causes across OSI layers, coordinating with cross-functional teams, and restoring services under pressure. Currently strengthening expertise in network security and aiming to transition into roles involving security operations and advanced troubleshooting.

Location

Bengaluru

AI stack

claude code

gemini

ChatGPT

Microsoft Copilot

Work experience

Technology Analyst at Infosys, Jul 2026 - Present · 3 mos, Bengaluru, Karnataka, India

Network Technical Specialist at Telstra, Apr 2023 - Jul 2026 · 3 yrs 4 mos, Bengaluru, Karnataka, India

Freelance Web Developer at West group logistics ports services, Dec 2021 - Feb 2026 · 4 yrs 3 mos, Jeddah, Makkah, Saudi Arabia, • Developed and maintained websites and services for West Group Logistics Ports Services. • Utilized PHP Laravel, MySQL, Bootstrap, and jQuery to create a service management website. • Collaborated remotely to ensure timely project delivery and client satisfaction.

Education

Bachelor of Computer application - BCA, Computer Science, Mountain view college

Bachelor of Computer Application - BCA, Computer Science, Sir M.V. Government Science College, Bhadravathi.