Mohammed Asfaq Jamaluddin profile photo 1 on Tal

Mohammed Asfaq Jamaluddin

Senior Field Service Engineer skilled in Windows and Cloud Storage

Mumbai

2+ years of work experience

Microland Limited
Nov 20259 mosPresent

Mumbai

Microland Limited
Nov 20241 yr 9 mosPresent

▪ Troubleshoot of Office 365 ▪ Knowledgeable in domain setup, adding/removing computers to domain, updating Group Policies, disk management, disk encryption, and wireless configuration and I'd creation, deletion and apply policy in AD server ▪ Provided technical support for computers and endpoint devices, ensuring high uptime and efficient operation. ▪ Conducted daily technical support activities, updating support tickets with progress and setting up/testifying desktop compute peripherals. ▪ Conducted remote desktop troubleshooting for end-user issues and maintained technical documentation with other functional departments. ▪ Proficient in Windows Operating Systems (Windows XP, Windows 7, Windows 10, Windows 11) ▪ Hands on experience with Azure VM, VNETS, Subnets, NSG etc. ▪ Good understanding on CCNA network
BROCUS IT SOLUTIONS PVT LTD
Dec 20231 yrNov 2024

Sanpada

Education

Bachelor science of Information Technology, Information Technology

Tilak Education Societys S K College of Science & Commerce At Nerul New Mumbai

12, Computer Science

srp govandi

20191 yr2020

Join Mohammed and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Mohammed Asfaq Jamaluddin on Tal

Headline

Senior Field Service Engineer skilled in Windows and Cloud Storage

About

As a Senior Field Service Engineer at Microland Limited, I contribute to system support and technical troubleshooting, with expertise in managing Office 365, domain setups, disk management, and endpoint device support. My role emphasizes collaboration with cross-functional teams for efficient technical support delivery and maintaining operational excellence. With a Bachelor of Science in Information Technology from Tilak Education Society's S.K. College of Science & Commerce, I am committed to leveraging my knowledge in Windows operating systems and cloud storage to enable seamless IT operations. My dedication to continuous learning is reflected in earning the LFS101: Introduction to Linux certification.

Location

Mumbai

Work experience

Senior Field Service Engineer at Microland Limited, Nov 2025 - Present · 9 mos, Mumbai

System Support Engineer at Microland Limited, Nov 2024 - Present · 1 yr 9 mos, ▪ Troubleshoot of Office 365 ▪ Knowledgeable in domain setup, adding/removing computers to domain, updating Group Policies, disk management, disk encryption, and wireless configuration and I'd creation, deletion and apply policy in AD server ▪ Provided technical support for computers and endpoint devices, ensuring high uptime and efficient operation. ▪ Conducted daily technical support activities, updating support tickets with progress and setting up/testifying desktop compute peripherals. ▪ Conducted remote desktop troubleshooting for end-user issues and maintained technical documentation with other functional departments. ▪ Proficient in Windows Operating Systems (Windows XP, Windows 7, Windows 10, Windows 11) ▪ Hands on experience with Azure VM, VNETS, Subnets, NSG etc. ▪ Good understanding on CCNA network

Desktop Support Engineer L1 at BROCUS IT SOLUTIONS PVT LTD, Dec 2023 - Nov 2024 · 1 yr, Sanpada

Education

Bachelor science of Information Technology, Information Technology, Tilak Education Societys S K College of Science & Commerce At Nerul New Mumbai

12, Computer Science, srp govandi

Mohammed Asfaq Jamaluddin - Senior Field Service Engineer in Mumbai | Tal