Headline

Attended Malnad education society Kuvempu University, Shankaraghatta, Shimoga

About

I have 19 months of experience in this role with zero escalation and has Recognised and Rewarded Twice for the quarterly performance.

Location

Chikkamagaluru

Work experience

Representative operations at Concentrix, Nov 2021 - Present · 4 yrs 9 mos, Banglore Karnataka, India

Operations Representative at Concentrix Daksh Private Limited, Nov 2021 - Present · 4 yrs 9 mos, Key Highlights 1. Reviewing the content and Flagging accordingly. 2. Made sure that all the content are in terms of quality and compliance with company standards. 3. Identifying all content currently live on website, reviewing each of content, then identifying what type of content should be updated, delete or create. 4. Making sure that content is usable for all users. 5. Responsible for reviewing and analyzing user review, account and reasoning the issues that are reported by users or flagged by systems. 6.Reviewing and giving the certification to the case's to ensure accuracy,clarity,and adherence to company guidelines. 7.Responsible for reviewing financial policies related to personal loan, debt services, credit repair services. 8. Responsible for reviewing personalised policies related to Finance,Housing,Employment. 9.Resposible for responding to the queries of the advertiser with minimum response time.

Education

Master of Commerce - MCom, Accounting and Finance, Kuvempu University, Shankaraghatta, Shimoga

Bachelor of Commerce, Kuvempu University