Escalations Specialist

Great Britain
![[24]7.ai](https://web.tal.club/_next/image?url=https%3A%2F%2Fstagvinecip01.blob.core.windows.net%2Fstc-gvine-blob-centralindia-prod-001-django%2Ffiles%2F07b69f3c-f7a4-4c8d-90ee-c46bdfe7e3f0_companies%2F38be7db9-7373-422d-aa14-c65b5a32bb23%2Flogo-af38c92f.jpg&w=3840&q=75)
Hyderabad, Telangana, India


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Hyderabad
Escalation Specialist at Foundever, Jan 2025 - Present · 1 yr 6 mos, Great Britain
Virtual sales Advisor at [24]7.ai, Sep 2024 - Jan 2025 · 5 mos, Hyderabad, Telangana, India
Sales Associate Intern at BioReform, Feb 2023 - May 2024 · 1 yr 4 mos, Contributed to a 15% increase in sales of biodegradable bags by effectively communicating about introduction of product benefits as well as addressing customer concerns-Received positive feedback from clients for professionalism,leading to a high rate of repeat business & referrals.-Enhanced sales and negotiation skills through direct B2B client interactions and successful deal closures -Strengthened analytical skills by evaluating market trends and customer feedback to support strategic decision-making -Assisted in identifying and pursuing new sales opportunities, Eg. Dosa sheets ,fruit cover etc. resulting in a 15% increase in overall sales during the internship **Key Responsibilities**. Conducted field visits to potential clients and present the benefits of biodegradable bags, highlighting their environmental advantages and cost-effectiveness.(20 stores per day) -Developed and maintained relationships with key accounts, including retailers, wholesalers and hotels to drive sales and expand market reach. - Assisted in delivering sales presentations and product demonstrations to showcase the features and benefits of biodegradable bags made of potatoes & corn starch.- Collected and analyzed market data to identify trends, customer needs and acknowledge available market bag/pouch size and its use (for eg:dosa sheets) therefore provided insights to enhance sales strategies.-Collaborated with the marketing team & kept stalls in eco-friendly oriented fest (we were invited as Chief Guest) to promote biodegradable materials and held campaign focused on the ecological benefits of biodegradable products with redemption of plastic usage in Central Zone of Hyderabad
Sales Operations Intern at BioReform, Feb 2023 - Jul 2023 · 6 mos, Contributed to a 15% increase in sales of biodegradable bags by effectively communicating about introduction of product benefits as well as addressing customer concerns-Received positive feedback from clients for professionalism,leading to a high rate of repeat business & referrals.-Enhanced sales and negotiation skills through direct B2B client interactions and successful deal closures -Strengthened analytical skills by evaluating market trends and customer feedback to support strategic decision-making -Assisted in identifying and pursuing new sales opportunities, Eg. Dosa sheets ,fruit cover etc. resulting in a 15% increase in overall sales during the internship **Key Responsibilities**. Conducted field visits to potential clients and present the benefits of biodegradable bags, highlighting their environmental advantages and cost-effectiveness.(20 stores per day) -Developed and maintained relationships with key accounts, including retailers, wholesalers and hotels to drive sales and expand market reach. - Assisted in delivering sales presentations and product demonstrations to showcase the features and benefits of biodegradable bags made of potatoes & corn starch.- Collected and analyzed market data to identify trends, customer needs and acknowledge available market bag/pouch size and its use (for eg:dosa sheets) therefore provided insights to enhance sales strategies.-Collaborated with the marketing team & kept stall in eco-friendly oriented fest by St Francis Degree & pg college for women (we were invited as Chief Guest) to promote biodegradable materials and held campaign focused on the ecological benefits of biodegradable products with redemption of plastic usage in Central Zone of Hyderabad