Headline

DevOps Engineer @ Kotak Mahindra Bank | Ex-SRE II @ Zeta | Kubernetes, AWS, Terraform, CI/CD, Observability | Platform Engineering & DevSecOps

About

DevOps Engineer with 2+ years of experience designing, operating, and scaling production infrastructure for cloud-native platforms on AWS and Kubernetes. I started as a Site Reliability Engineering Intern at Zeta (Directi) and was promoted twice over two years — to SRE I and then SRE II — before moving into my current role as a DevOps Engineer at Kotak Mahindra Bank. A few things I've built or led: • Owned reliability for a SaaS platform across 4 AWS accounts and 4 EKS clusters, managing 40+ production services with zero-downtime deployments • Designed and built Phylax, an AWS cost-monitoring and anomaly-detection platform giving engineering teams real-time cloud spend visibility • Led the migration of Jenkins and HashiCorp Vault from EC2 to Kubernetes, and managed certificate rotation for business-critical payment flows • Built Prometheus/Grafana/OpenSearch observability stacks that [reduced false-positive alerts by ~30% and] improved incident response times Core stack: Kubernetes, Docker, AWS (EKS, EC2, IAM, S3, Route53, Cert Manager, Security Hub, Secret Manager, App Config etc.), Terraform, CI/CD (Jenkins, Azure DevOps), Prometheus, Grafana, HashiCorp Vault. I hold a BTech in Computer Science with a specialization in Cyber Security & Digital Forensics, which gives me a security-first lens on infrastructure — I'm particularly interested in DevSecOps and building systems that are secure by design. Open to connecting with people working in DevOps, SRE, Platform Engineering, and Cloud Infrastructure.

Location

Bengaluru

AI stack

claude code

claude

gemini

github copilot

openai

ChatGPT

Work experience

DevOps Engineer at Kotak Mahindra Bank, May 2026 - Present · 5 mos, Bengaluru, Karnataka, India, • Manage and support production and UAT infrastructure for critical banking applications running on AWS and Kubernetes (EKS). • Maintain application reliability, deployment workflows, and infrastructure operations using Kubernetes, Helm, Terraform, Route53, and core AWS services. • Build and maintain CI/CD pipelines using Azure DevOps to streamline application deployments and reduce release friction. • Build automation solutions for infrastructure provisioning, operational workflows, and data-processing requirements. • Troubleshoot production issues, deployment failures, and platform incidents in close collaboration with development and infrastructure teams.

Site Reliability Engineer II at Zeta, Jan 2026 - May 2026 · 5 mos, • Owned end-to-end reliability and operations for a SaaS platform serving multiple enterprise customers across 4 AWS accounts and 4 Amazon EKS clusters. • Managed 40+ production services deployed through Helm-based Kubernetes environments across UAT and Production. • Led production deployments, incident response, troubleshooting, and operational excellence initiatives while consistently meeting SLA commitments [maintaining ~99% uptime]. • Administered cloud-native infrastructure using AWS services including EKS, EC2, Route53, S3, IAM, OpenSearch, Athena, Load Balancers, and Certificate Manager. • Managed secrets and access workflows using self-hosted HashiCorp Vault integrated with Kubernetes workloads. • Built and maintained observability solutions using Prometheus, Grafana, Kibana/OpenSearch, and Alertmanager to improve platform visibility and operational reliability[reducing alert noise by ~30%] • Served as a primary infrastructure owner for critical product environments, maintaining operational continuity and documentation during team transitions. • Executed multiple production changes and deployments with zero downtime.

Site Reliability Engineer I at Zeta, Jul 2024 - Jan 2026 · 1 yr 7 mos, • Managed production Kubernetes infrastructure, application deployments, monitoring, and incident response for cloud-native services. • Built automation solutions and operational tooling to reduce manual effort and improve platform efficiency. • Developed Jenkins pipelines for Docker image builds, Helm chart releases, infrastructure automation, and operational workflows. • Designed and developed Phylax, an AWS cost monitoring and alerting platform providing historical cost analysis, anomaly detection, budgeting insights, and automated notifications. • Implemented automation to identify underutilized cloud resources and support infrastructure cost optimization initiatives. • Created monitoring dashboards and alerting improvements using Grafana and Prometheus, reducing recurring operational noise[ by ~30%]. • Led critical infrastructure migrations including Jenkins (EC2 → Kubernetes) and Vault (EC2 → Kubernetes), and managed certificate rotation for business-critical payment flows. • Worked extensively across Kubernetes, Helm, AWS, Linux, CI/CD systems, and observability platforms in a fast-paced production environment.

Site Reliability Engineering Intern at Zeta, Feb 2024 - Jul 2024 · 6 mos, • Built foundational expertise in Linux, Kubernetes, Docker, monitoring, cloud infrastructure, and production operations. • Developed Phylax, an internal AWS cost monitoring and alerting platform providing cost visibility, trend analysis, budget alerts, and regional resource tracking. • Supported Kubernetes deployments, namespace provisioning, production infrastructure setup, and operational troubleshooting. • Participated in on-call support and production activities within the first few months of the internship. • Transitioned to a full-time Site Reliability Engineer role after consistently contributing to production systems and infrastructure initiatives.

Education

Bachelor of Technology - BTech, Computer Science and Engineering with Specialization in Cyber Security and Digital Forensics, VIT Bhopal University

Higher Secondary, Science, Walther Inter College

Public links

github: https://github.com/mohammad-shoab