Mohammad Rasheed Khan
Results-oriented Desktop Support Engineer with Skypro Technology, currently dedicated to providing high-quality IT infrastructure support for Novartis. I specialize in bridging the gap between complex technical
Hyderabad
2+ years of work experience
Aug 20241 yr 11 mosPresent
India
Currently serving as a Desktop Support Engineer for Skypro Technology, deployed at the Novartis client site. Responsible for providing comprehensive end-user computing support in a highly regulated environment. I manage the end-to-end lifecycle of IT assets, ensure 100% SLA compliance via ServiceNow, and maintain the integrity of IT infrastructure supporting life sciences operations."
Education
B.com computer and application, Information Technology
Anwarul-Uloom College of Computer Science
Master's degree
National Taiwan University
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