Headline

Transportation Specialist at Amazon

About

Passionate about building reliable and efficient software solutions using Python. I write clean, maintainable code and have a solid understanding of object-oriented programming principles. Experienced in working with relational databases like PostgreSQL and MySQL, and writing optimized SQL queries. Comfortable with Git for version control and collaborative development.

Location

Greater Chennai Area

AI stack

claude code

claude

codex

deepseek

github copilot

hugging face

Work experience

Transportation Specialist at Amazon, Sep 2026 - Present · 3 mos, Hyderabad, Telangana, India, Role Highlights – Amazon ROC | North America (NA) Supply Chain Operations - Support North America (NA) supply chain and transportation operations, helping maintain smooth and efficient shipment movement. - Monitor transportation activities and manage shipment disruptions, delays, and operational exceptions. - Perform disruption management by identifying transportation issues, coordinating with relevant stakeholders, and supporting timely resolution. - Coordinate with carriers, transportation partners, and internal teams to minimize operational impact and maintain delivery timelines. - Track shipment progress and investigate exceptions affecting transportation performance. - Follow standard operating procedures (SOPs) and escalation processes to ensure operational compliance and accuracy. - Communicate operational updates and support effective decision-making during transportation disruptions. - Contribute to continuous improvement by identifying recurring issues and supporting measures to improve supply chain efficiency. - Maintain a focus on operational performance, transportation reliability, and service quality across North America operations.

Instructor at Turing (OpenAI Client), Sep 2025 - Dec 2025 · 4 mos, Annotated hundreds of short robotic task videos to map robot actions to human-readable descriptions, supporting the training and evaluation of LLMs for robotics and embodied artificial intelligence systems. Identified main objectives and sub-steps of each robotic task, classifying outcomes as succeeded, partially succeeded, or failed while documenting errors and inefficiencies. Provided detailed timestamped annotations describing each robot movement, ensuring adherence to structured guidelines for dataset consistency and quality. Reviewed and refined 100+ annotations based on feedback to improve annotation accuracy, clarity, and consistency between reviewers. Contributed high-quality proprietary data used for fine-tuning and benchmarking frontier large language model capabilities across reasoning, multi-modal understanding, and embodied artificial intelligence domains.

Consultant – Customer Service & Technical Support at Scicom MSC Berhad, May 2024 - Dec 2024 · 8 mos, Federal Territory of Kuala Lumpur, Malaysia, • Delivered inbound presales, aftersales, and tech support for Emphasis Services Limited (ESL) via voice, email, and chat. • Resolved customer inquiries, complaints, and feedback while maintaining CRM records. • Utilized JIRA ticketing software for issue tracking and ticket management. • Achieved 75%+ pass rate in multi-channel support training. • Ensured data protection and compliance with ISO 27001 standards. • Confidentiality Management and Data Integrity • Adherence to GDPR and Personal Data Protection Act (Malaysia) • Problem-Solving and Issue Escalation • Collaboration with Management and Team Leaders • Collaborated with management on ad hoc tasks to improve service delivery.

Education

Master of Business Administration, Finance and Financial Management Services, Andhra university

Bachelor of Technology - BTech, Computer science and Engineering specialization in information technology, SRM Institute of Science and Technology (SRMIST)