Headline

CEO | Executive Hospitality Leader | Strategic Hotelier | Franchise Development & Brand Growth Expert | Hospitality Operations Business Turnaround & Luxury Wellness Specialist | Ex-GCC | Hotels, Resorts NEW F&B concepts

About

As Chief Executive Officer of HOTEL 1977, part of the SUMAN TV Group, I am responsible for setting the strategic direction and driving the sustainable growth of an emerging hospitality brand. My focus is on creating long-term value through operational excellence, concept development, franchise sales, brand building, and customer-centric innovation. With more than three decades of international executive leadership across India and the GCC, I have built a distinguished career in hospitality, leading hotels, resorts, food and beverage operations, and large-scale hospitality projects. My expertise spans corporate strategy, business transformation, franchise development and sales, concept development, multi-unit operations, revenue optimization, financial performance, organizational leadership, and luxury guest experiences. Throughout my career, I have successfully led hotel pre-openings, operational turnarounds, brand repositioning initiatives, and expansion strategies that have improved profitability, strengthened market presence, and delivered sustainable business growth. I have consistently partnered with owners, investors, and executive stakeholders to translate strategic vision into measurable commercial outcomes while upholding the highest standards of governance, service excellence, and operational discipline. At HOTEL 1977, I continue to champion innovation, build scalable business models, and foster a high-performance culture that empowers teams to exceed expectations. My leadership philosophy is grounded in integrity, collaboration, accountability, and continuous improvement, ensuring that every strategic initiative contributes to long-term shareholder value and exceptional guest experiences. I remain committed to shaping the future of hospitality by building enduring brands, expanding franchise networks, developing high-performing teams, and delivering operational excellence in an increasingly dynamic and competitive global marketplace.

Location

Hyderabad

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Work experience

Chief Executive Officer at Hotel 1977 FRANCHISE, Apr 2024 - Present · 2 yrs 5 mos, Hyderabad, Telangana, India, Conduct feasibility studies and market research to identify optimal locations for new hotel developments. Develop standard operating procedures (SOPs) and service models to ensure operational efficiency and brand consistency. Advise on architectural layouts and space utilization strategies for compact and functional hotel designs. Guide franchisee onboarding, including training programs and operational setup for new properties. Support the creation of franchise manuals and brand guidelines to maintain service standards across all units. Ensure compliance with local hospitality laws, safety regulations, and hygiene standards (e.g., HACCP, fire safety). Liaise with vendors, contractors, and suppliers to streamline procurement and setup processes for new hotels. Evaluate performance metrics of existing hotel units and recommend improvements to enhance profitability and guest satisfaction. Provide strategic insights on revenue management, cost control, and marketing initiatives to drive business growth. Facilitate leadership training for management teams to uphold service excellence and operational best practices.

𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 Manjeera Sarovar Premier Hotel at Manjeera sarovar Premiere Hotel & Convention center, Jun 2022 - Mar 2024 · 1 yr 10 mos, Rajahmundry, Andhra Pradesh, India

General Manager at Manjeera Sarovar Premier Hotel & Convention Center, Rajahmundry, Andhra Pradesh, Jan 2022 - Mar 2024 · 2 yrs 3 mos, Directed all aspects of hotel operations for the city’s first five-star property, overseeing front office, housekeeping, F&B, banquets, security, and sales. Managed P&L, budgeting, and cost control, achieving 15% revenue growth through strategic pricing and occupancy optimization. Led a workforce of 1500⁺ employees, implementing training programs to enhance service standards and operational efficiency. Elevated guest satisfaction scores by 20% by refining service protocols and resolving operational bottlenecks. Ensured adherence to regulatory standards (hygiene, safety, licensing) and implemented emergency response protocols. Spearheaded marketing initiatives and partnerships to boost MICE (Meetings, Incentives, Conferences, Exhibitions) and leisure segments. Oversaw preventive maintenance programs to uphold asset quality and minimize downtime. Collaborated with owners, corporate teams, and government bodies to align operations with brand and legal requirements.

𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 Desert Resort Dubai Holdings at Qasr Al Sultan Meraas Holding, Nov 2013 - Feb 2021 · 7 yrs 4 mos, Dubai, United Arab Emirates, Key Deliverables: • Supervising a team of 1500 employees. • Establishing hotel business plans by surveying restaurant demand. Meets hotel financial objectives by developing finances. Attracts patrons by developing and implementing marketing, advertising, and public and community programs. • Determining that safety practices are followed by employees and guests and assist in the maintenance of emergency and security procedures • Instrumenting preventative maintenance programs to ensure that the hotel’s physical assets are properly protected. • Championing efforts in formulating the annual budget, overseeing the achievement of the budget, and executing corrective steps as appropriate. • Formulating & assessing reports to develop an informative database for decision making and to communicate upcoming business throughout the hotel • Planning and controlling hotel housing activities by working closely with Sales, Catering, Housekeeping, and other departments. • Maintaining operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality. • Upholding patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings. • Keeping a safe, secure, and healthy facility establishes, follows, and enforces sanitation standards and procedures. • Outdooring the hotel premises during shift changes ensures that all is in check and responds to any emergent or crises according to protocol.

Vice President at Fortune Group of Hotels & Apartments.UAE, Nov 2013 - Dec 2020 · 7 yrs 2 mos, Directed full-scale hotel and gourmet F&B operations for a luxury hospitality group, ensuring alignment with Fortune Grand Group's premium standards. Oversaw multi-outlet F&B operations, including fine dining, banquets, and specialty restaurants, driving 20% revenue growth YOY. Developed and executed business strategies to enhance profitability, market positioning, and guest satisfaction. Managed P&L for F&B divisions, reducing costs by 12% through vendor negotiations and waste control while maintaining quality. Implemented dynamic pricing models for banquet and restaurant services, increasing average spend per cover by 18%. Led annual budgeting and forecasting, ensuring financial targets were met or exceeded. Built and mentored high-performing teams across F&B, kitchen, and service staff, improving retention by 25%. Enforced HACCP, Dubai Municipality hygiene standards, and safety protocols, achieving zero critical violations in audits. Introduced 'Train the Trainer' programs, elevating service standards and staff certification rates. Conceptualized signature dining experiences and seasonal menus, boosting F&B revenue by 30% during peak seasons. Spearheaded SOPs and operational manuals for F&B departments, adopted group-wide as best practices. Collaborated with corporate leadership on new venue concepts, from feasibility studies to launch.

Education

Bachelor of hotel Management, Hotel/Motel Administration/Management, ITC welcome group graduate school of Hotel administration