---
title: "Mohammad imran Shaikh - Senior Business Analyst in Mumbai | Tal"
description: "Meet Mohammad imran Shaikh, Good based in Mumbai."
image: "https://tal.club/meet/mohammad-imran/share-image"
---

# Mohammad imran Shaikh on Tal

## Headline

Good

## Location

Mumbai

## Work experience

Senior Business Analyst at CMA CGM, Jan 2025 \- Present · 1 yr 6 mos, Mumbai, Maharashtra, India, currently working on one of the major projects along with 10 region and 100 countries

Information Technology Analyst at CMA CGM GBS Pvt\. Ltd\., Jan 2025 \- Present · 1 yr 6 mos, Support the GETPAID application across 9 regions and 100\+ countries for global O2C operations\. Monitor application health, daily data interfaces, and resolve high\-volume support tickets, achieving measurable SLA compliance improvements\. Reduced ticket backlog significantly through process improvements and automation initiatives\. Prepare BRDs and FRDs aligned with business requirements to initiate and scope projects\. Lead UAT cycles and validate system changes to minimise post\-production defects\. Build dashboards in Tableau/Power BI to track SLA, ticket trends, and operational KPIs\. Evaluate ITSM platforms \(ServiceNow, Jira\) and recommend system enhancements\. Develop documentation, training materials, and end\-user communication guides\.

Credit control executive at Inchcape Shipping Services, May 2023 \- Feb 2026 · 2 yrs 10 mos, Airoli

Business Analyst at Inchcape Shipping Services, Mar 2023 \- Jan 2025 · 1 yr 11 mos, Gathered and documented business requirements from cross\-functional stakeholders across finance, operations, and IT teams, translating them into detailed BRDs and functional specifications\. Conducted gap analysis on existing AR and O2C workflows, identifying process inefficiencies and recommending system enhancements that reduced manual effort by 30%\. Collaborated with development and QA teams to define UAT scenarios, manage test cycles, and ensure successful delivery of system changes with zero critical post\-production defects\. KEY PROJECT – Global AR Automation & ERP Integration \(2023–2024\): Led end\-to\-end business analysis for a global AR automation initiative spanning 15\+ countries\. Mapped As\-Is and To\-Be processes, defined integration requirements between the ERP \(Oracle\) and collections platform \(GETPAID\), and coordinated with offshore development teams\. Delivered a fully automated dunning and cash allocation workflow that reduced DSO by 40% and eliminated 60% of manual reconciliation tasks across the global portfolio\.

Credit Controller at Inchcape Shipping Services, Mar 2023 \- Jan 2025 · 1 yr 11 mos, • Managed global AR portfolio exceeding USD 2 million; reduced Days Sales Outstanding \(DSO\) by 40% through data\-driven collection strategy and process re\-engineering\. • Produced and presented monthly MIS reports and AR performance dashboards to senior management, enabling data\-driven decision\-making\. • Negotiated payment terms, settlement agreements, and resolution plans with international clients, improving cash flow and reducing dispute resolution time\.

Account receivable executive at Iron Mountain, May 2022 \- May 2023 · 1 yr 1 mo, Mumbai, Maharashtra, India, Handled more than 1 cr portfolio and Helps company to reduce there 40 overall DSO

Account Executive at Iron Mountain, May 2022 \- May 2023 · 1 yr 1 mo, Handled domestic and global B2B/OTC customer portfolios valued at INR 1 Crore\. Reduced overall outstanding balances by 35% across soft and hard collection buckets\. Introduced auto\-dunning and automated correspondence, streamlining the collections process\.

Senior collection executive at Kinara Capital, Feb 2022 \- May 2023 · 1 yr 4 mos, Mumbai, Maharashtra, India, handled the Entire Mumbai region along with the portfolio of more than 1 cr help organisations to reduce their overall 40 outstanding

## Education

Bachelor of management studies, Accounting and Finance, Mumbai University Mumbai

High School Diploma, Maharashtra State Board of Technical Education, Mumbai

[View the original profile](https://tal.club/meet/mohammad-imran)

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