Headline

Growth & Export Operations Manager – Global Trade & Supply Chain (Amazon and Walmart Global Selling)

About

I am a Global Trade, Supply Chain & Logistics professional with 8+ years of experience across freight forwarding, cross-border logistics, international business, sales operations and customer-facing operations. My experience spans India–US, India–Canada and other international trade corridors, with exposure to shipment coordination, freight operations, key account management, stakeholder management, export processes, logistics problem-solving and international customer requirements. At Xhipment, I work across international logistics and business operations, managing strategic customer relationships and a portfolio generating approximately USD 2.4M in annual revenue. My work involves coordinating with customers and internal teams to solve operational issues, improve service delivery and support cross-border shipments. I am particularly interested in opportunities across: • Supply Chain & Logistics Operations • Global Trade & Export Operations • International Logistics • Global Sourcing & Category Management • Cross-Border E-commerce • Agritech & Agriculture Supply Chains • International Business Operations I enjoy working at the intersection of customers, operations, technology and global trade—especially where businesses are trying to scale across international markets. Currently open to conversations with companies building or scaling global supply chains, international commerce and cross-border operations.

Location

Bengaluru

AI stack

claude

ChatGPT

Work experience

Growth & Export Manager – Global Trade & Supply Chain (Amazon and Walmart Global Selling) at Xhipment, Aug 2024 - Present · 2 yrs 3 mos, Bengaluru, 💡As the Growth & Partnership Manager at Xhipment, my focus is on creating impactful partnerships, generating business opportunities, and offering innovative solutions within the logistics and freight forwarding space. With a deep understanding of market trends and client needs, I help businesses streamline their supply chain operations and achieve cost efficiencies through tailored logistics solutions. 🔑 What I Do: Strategic Partnerships: I collaborate with leading freight forwarders and logistics providers to ensure that Xhipment delivers world-class solutions. Client Acquisition: I actively seek new business opportunities, offering personalized services that meet unique customer needs. Market Insight: I stay on top of industry trends to help my team identify growth areas and emerging challenges, ensuring we remain ahead of the curve. Sales Strategy & Execution: I drive revenue by developing targeted sales strategies that align with Xhipment’s goals and customer demands.

Key Account Manager at Smart Union Commercial Brokerage LLC, Jan 2023 - May 2024 · 1 yr 5 mos, Dubai, United Arab Emirates, Role and responsibilities: • Led the creation and management of sales-finance reports, ensuring accuracy and alignment with business goals. • Provided in-depth analysis of pipeline trends, offering actionable insights to the sales team. • Managed multiple reporting assignments, successfully preventing potential operational issues. • Partnered with the sales team to meet their reporting needs and provided consultative support for additional operational data. • Automated reporting processes, significantly reducing time spent on manual data entry and analysis.

Area Manager at LEAD School, May 2022 - Nov 2022 · 7 mos, Guwahati, Assam, India, Role and responsibilities: • Supported the sales team by generating key sales and operational reports, ensuring data accuracy and timely delivery. • Analyzed pipeline trends and provided insights to drive strategic decisions and improve sales performance. • Managed multiple projects simultaneously, ensuring seamless operations and proactive problem-solving. • Collaborated with cross-functional teams to streamline reporting processes and enhance operational efficiency.

Assistant Manager at EduFund India, Feb 2020 - Dec 2021 · 1 yr 11 mos, Ahmedabad, Role and responsibilities: • Created detailed sales-finance reports, providing valuable insights for the sales and finance teams. • Conducted analysis of sales data to identify trends, optimize operations, and support decision-making processes. • Collaborated with cross-functional teams to optimize workflows and streamline operations. • Created detailed reports and dashboards to support data-driven decision-making. • Assisted in the development and execution of operational strategies aligned with business goals.

Sr Business Development Executive at XDBS Worldwide, Dec 2018 - Jan 2020 · 1 yr 2 mos, Pune, Maharashtra, India, Role and responsibilities: • Lead generation using CRM software. • US and Canada client management campaigns. • US – IT SaaS operations management. • Analyzed lead generation processes and provided insights to improve campaign effectiveness. • Monitored and reported on operational metrics to track the performance of international sales campaigns. • Implemented CRM tools and systems to enhance data accuracy and operational efficiency. • Coordinated with the sales team to optimize lead management and ensure alignment with business objectives. • Conducted market research and competitor analysis to support strategic planning and operations.

Education

Master of Business Administration - MBA, Marketing and operations management, Assam (Central) University

Digital Marketing, Marketing, Digital trainee, Pune