Headline

DevOps Engineer | Cutting Cloud Costs & Automating Deployments | Building Agentic AI Tools for Support Automation | SaaS

About

DevOps Engineer with nearly 2 years of hands-on experience in AWS and GCP, focused on building scalable, reliable, and cost-efficient cloud infrastructure. Currently working at Kommunicate, where I design and manage CI/CD pipelines, cloud migrations, and monitoring systems. Delivered 25%+ cost optimization, 50% faster deployments, and improved uptime to 99.9% through automation and proactive monitoring. Skilled in Docker, Jenkins, YAML CI/CD, Prometheus, Grafana, and cloud-native architectures. Increasingly focused on the intersection of DevOps and AI — architected a RAG (Retrieval-Augmented Generation) pipeline with an integrated NLP processing layer, and built agentic AI tools for automated customer query handling, reducing support ticket volume. Working with LLM-powered automation, AI agent orchestration, and MLOps practices to bring the same reliability and scalability principles from cloud infra into AI systems. Certifications: • 6× Oracle Cloud Infrastructure Certified • Microsoft Azure Fundamentals Passionate about automation, reliability, and applying AI/ML to solve real infrastructure and business problems.

Location

Bengaluru South

AI stack

claude code

codex

gemini

n8n

openai

ChatGPT

Work experience

DevOps Engineer at Kommunicate, Mar 2025 - Present · 1 yr 7 mos, Remote, At Kommunicate, I work as a DevOps Engineer, focused on managing cloud infrastructure, cost optimization, improving system reliability, and automating deployments for smoother operations. • Architected and deployed a RAG-based pipeline with an integrated NLP processing layer, enabling context-aware AI responses across AI agents. • Built and maintained agentic AI tools that automate customer query handling — reducing support ticket volume by helping teams triage faster. Each AI agent operates within clear boundaries, knowing when to answer, when to escalate, and when to step back — keeping automation reliable without overstepping into human-only territory. • Own infrastructure and deployment for the SaaS product, ensuring 99.5% uptime and streamlined CI/CD releases — cutting manual deployment effort by 50% and reducing operational costs by 25%.

DevOps Intern at Kommunicate, Oct 2024 - Feb 2025 · 5 mos, Bengaluru, Karnataka, India, • Supported the migration of servers and db from AWS to GCP at Kommunicate, reducing cloud billing costs. • Built and maintained CI/CD Pipeline. • Optimized MySQL databases by writing efficient scripts to automate tasks, and improve data management. • Collaborated with the QA team and Developers to architect the Cloud design and setting up the requirements.

AWS Cloud Architect Trainee at LinuxWorld Informatics Pvt Ltd, Feb 2023 - May 2023 · 4 mos, • Developed and deployed cloud-native applications on AWS, leveraging services such as EC2, S3, Lambda, API, Gateway, DynamoDB, ECS, ECR, CloudWatch and VPC • Hands-on experience in AWS configuring architecture, scaling, load balancing, cost management, and billing. • Collaborated with the team over AWS services integration and deploying architecture, ensuring High Availability.

Education

Bachelor of Technology, Computer Engineering, Motihari college of engineering