Mohammad Barkathullah profile photo 1 on Tal

Mohammad Barkathullah

searching for the new role IT Domain

Chennai

2+ years of work experience

Spectrum Talent Management
Nov 20241 yr 8 mosPresent

Vortex Engineering Pvt. Ltd.
Nov 20241 yr 7 mosMay 2026

Taramani

Monitored ATM machines, ensuring timely resolution of issues by assigning engineers based on the site and issue priority. Followed up with engineers and vendors to track progress and ensure that issues were resolved promptly. Maintained accurate records of service requests, actions taken, and resolutions to ensure smooth operations. Provided CCTV footage and Electronic Journals (EJ) to vendors to aid in troubleshooting and resolving ATM-related problems. Maintained accurate records of service requests, actions taken, and resolutions to ensure smooth operations. Coordinated communication between engineering teams, vendors, and customers, ensuring transparency and satisfaction throughout the process.

Education

The New College, Chennai

Bachelor's degree, Computer Science

The New College, Chennai

20203 yrs2023
The New College, Chennai

Bachelor of Computer Science

The New College, Chennai

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Mohammad Barkathullah on Tal

Headline

searching for the new role IT Domain

Location

Chennai

Work experience

Customer Support Executive at Spectrum Talent Management, Nov 2024 - Present · 1 yr 8 mos

Customer Support Executive at Vortex Engineering Pvt. Ltd., Nov 2024 - May 2026 · 1 yr 7 mos, Taramani, Monitored ATM machines, ensuring timely resolution of issues by assigning engineers based on the site and issue priority. Followed up with engineers and vendors to track progress and ensure that issues were resolved promptly. Maintained accurate records of service requests, actions taken, and resolutions to ensure smooth operations. Provided CCTV footage and Electronic Journals (EJ) to vendors to aid in troubleshooting and resolving ATM-related problems. Maintained accurate records of service requests, actions taken, and resolutions to ensure smooth operations. Coordinated communication between engineering teams, vendors, and customers, ensuring transparency and satisfaction throughout the process.

Education

Bachelor's degree, Computer Science, The New College, Chennai

Bachelor of Computer Science, The New College, Chennai

Mohammad Barkathullah - Customer Support Executive in Chennai | Tal