Headline

Aspiring Data Analyst & Business Analyst | Networking Engineer | L1 Support | Technical Support | Desktop Support | Monitoring Tools

About

𝐈 𝐚𝐦 𝐚 𝐩𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐫𝐞𝐬𝐮𝐥𝐭𝐬-𝐝𝐫𝐢𝐯𝐞𝐧 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐜𝐮𝐫𝐫𝐞𝐧𝐭𝐥𝐲 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐚𝐭 𝐍𝐨𝐤𝐢𝐚. 𝐌𝐲 𝐫𝐨𝐥𝐞 𝐟𝐨𝐜𝐮𝐬𝐞𝐬 𝐨𝐧 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐬𝐦𝐨𝐨𝐭𝐡 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐞𝐥𝐞𝐜𝐨𝐦 𝐧𝐞𝐭𝐰𝐨𝐫𝐤𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐦𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠, 𝐟𝐚𝐮𝐥𝐭 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬, 𝐚𝐧𝐝 𝐪𝐮𝐢𝐜𝐤 𝐢𝐧𝐜𝐢𝐝𝐞𝐧𝐭 𝐞𝐬𝐜𝐚𝐥𝐚𝐭𝐢𝐨𝐧 𝐭𝐨 𝐦𝐢𝐧𝐢𝐦𝐢𝐳𝐞 𝐝𝐨𝐰𝐧𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐦𝐚𝐢𝐧𝐭𝐚𝐢𝐧 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐪𝐮𝐚𝐥𝐢𝐭𝐲. 𝐖𝐢𝐭𝐡 𝐡𝐚𝐧𝐝𝐬-𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐍𝐎𝐂 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬. 𝐈 𝐟𝐨𝐥𝐥𝐨𝐰 𝐈𝐓𝐈𝐋 𝐕𝟒 𝐠𝐮𝐢𝐝𝐞𝐥𝐢𝐧𝐞𝐬 𝐭𝐨 𝐞𝐧𝐬𝐮𝐫𝐞 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧𝐜𝐢𝐝𝐞𝐧𝐭, 𝐩𝐫𝐨𝐛𝐥𝐞𝐦, 𝐚𝐧𝐝 𝐜𝐡𝐚𝐧𝐠𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬. 💡 𝐊𝐞𝐲 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐓𝐨𝐨𝐥𝐬 : Alarm Monitoring & Network Surveillance Fault Management & Escalation NOC Operations & 24x7 Monitoring Tools: NetAct/Niam, Netcool Tool, Oneufm, ITSM Technologies: GSM, LTE, 5G, IP Networks ITIL V4 Framework SLA Compliance & Reporting Communication & Team Coordination I am passionate about learning new technologies, enhancing network reliability, and supporting mission-critical operations. I strive to contribute effectively to my team and grow in the dynamic world of Networking.

Location

Delhi

Work experience

Networking Engineer at Nokia, Mar 2025 - Nov 2025 · 9 mos, India, Role: Alarm Monitoring (AM) Team • Monitored and managed alarms using ITSM, NetCool, and NIAM tools. • Handled all ticket types (P1, P2, P3, P4) and SCR alarms, ensuring timely assignment to the FM L1 team for resolution. • In cases where ITSM, NIAM, or NetCool tools were down, or when probe alarms were triggered, I created tickets on Airtel ServiceNow to resolve the issues. • Utilized NetAct as the primary tool for alarm monitoring, as it receives alarms before NetCool, OneUFM, and ITSM. • Reviewed and analyzed alarm data and history across four OSS platforms: • ROB10 CORBA • MUM 8 CORBA • KERALA 3 CORBA • UPEAST 7 CORBA • Leveraged INSIGHT for alarm dumps, including node-specific data, health check counts, and ticket dumps for analysis. • Used OneUFM for pre- and post-confirmation of alarm status for specific nodes (critical, major, minor, cleared) and supported alarm testing. • During alarm testing, I identified missing alarms, such as server power off or server power reset alarms, by checking SNMP alarms and coordinating with the NetAct team to resolve them.

Education

Bachelor of Technology - BTech, Computer Engineering, Delhi Technical Campus

Bachelor of Technology - BTech, Computer Science Engineering, Guru Gobind Singh Indraprastha University