Managed and maintained business data including customer records, sales information, and operational reports with high accuracy. Prepared daily and monthly reports to support sales and administrative decision-making. Assisted in data entry, documentation, and record management to ensure data consistency and compliance with internal processes. Supported the sales team by organizing customer data and generating performance-related reports. Managed digital leads and coordinated communication through calls, WhatsApp, and email to streamline follow-ups. Identified and resolved minor system and data-related issues to ensure smooth operational workflow.