---
title: "Mohamed Sulaiman - Software Engineer in Chennai | Tal"
description: "Meet Mohamed Sulaiman, Software Engineer based in Chennai. AI stack includes claude code, claude, and cursor. Explore public work links including github and medium."
image: "https://tal.club/meet/mohamed-sulaiman/share-image"
---

# Mohamed Sulaiman on Tal

## Headline

Software Engineer

## Location

Chennai

## AI stack

claude code

claude

cursor

github copilot

notion

replit

## Work experience

Software Engineer at Freshworks, Mar 2023 \- Present · 3 yrs 6 mos, India, Driving Scalable Solutions, Intelligent Routing & AI\-Powered Enhancements for Freshdesk and Freshchat 🚀 Spearheaded the design and implementation of a high\-performance Routing System for Freshdesk, now powering intelligent routing across multiple Freshworks products\. 🕒 Developed a dedicated SLA & Business Hours microservice that seamlessly integrates with Freshchat to manage time\-sensitive responses and enhance customer support reliability\. 🧠 Built a robust Rule Engine adopted across the Freshworks ecosystem, enabling powerful automation and dynamic decision\-making capabilities\. 🤖 Worked on AI models focused on prompt engineering, shaping smarter, more context\-aware responses and elevating the customer support experience across platforms\.

Graduate Engineering Trainee at Freshworks, Feb 2022 \- Mar 2023 · 1 yr 2 mos, Chennai, Tamil Nadu, India

Software Developer Internship at Freshworks, Aug 2021 \- Jan 2022 · 6 mos, Chennai, Tamil Nadu, India

## Education

Freshworks software academy, Computer Programming, Velankanni Matriculation Higher Secondary School

Full Stack Developer Certificate, Freshworks STS Software Academy

## Public links

- github: https://github\.com/MdSulaiman2k
- medium: https://medium\.com/@mdsulaiman2k

[View the original profile](https://tal.club/meet/mohamed-sulaiman)

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