Headline

Ex-DiligenceVault, Groww, Paytm Money & Zerodha

About

Currently leading Faida.Club as its Founder, leveraging expertise in product strategy, marketing research, and artificial intelligence to drive impactful initiatives. Past experience includes a role as Associate Product Manager at DiligenceVault, where contributions such as launching the Discover What’s New feature and implementing a 0-to-1 Heap.io analytics platform significantly enhanced user engagement and data-driven decision-making. Holds a Bachelor of Commerce from the University of Mysore and a PG Certification in Product Management from Duke University. Dedicated to creating innovative solutions at the intersection of data, design, and user experience, with a commitment to collaborating across teams and fostering growth within the fintech and SaaS sectors.

Location

Mysore

AI stack

geminicli

grok

mcp

notebooklm

xai

Browserbase

Work experience

Building at Faida.Club, Sep 2025 - Jul 2026 · 11 mos, Built the product from 0 to 1: conducted 40+ qualitative and 115+ quantitative user research sessions, identified >90% shared pain points around gift cards/vouchers, and defined product vision, strategy, and full roadmap. Led end-to-end product development and launch - including requirements, information architecture, Hubble SDK integration (for immediate cost savings), pitch deck, and GTM execution for a pure-savings gift card marketplace. Owned complete business and regulatory setup (company incorporation, GST registration, banking, and RBI-compliant PPI framework) to enable compliant product launch in a highly regulated fintech environment. Designed and validated core product experience focused on “pure savings” for new-age consumers, converting research insights into a clear product roadmap and launch-ready materials.

Associate Product Manager at DiligenceVault, Nov 2022 - Jun 2025 · 2 yrs 8 mos, New York, United States, • Launched Discover What’s New feature that increased user awareness and discovery by 35% across 40K+ quarterly active users. • Spearheaded SME & Review functionality with engineering and content teams, resulting in ~2x user engagement within three months. • Redesigned the login experience with a dynamic split-screen layout, increasing feature adoption, impacting over 40K+ quarterly active users. • Led Freemium Page rollout that spiked high-quality leads by 280% in under six months. • Designed and implemented 0-to-1 Heap.io analytics platform (custom properties, charts, dashboards); improved data accuracy by 80% and enabled stakeholders to prioritise roadmap with confidence.

Senior Product Trainer at Groww, India, Nov 2021 - Jul 2022 · 9 mos, Bengaluru, Karnataka, India, • Built 0-to-1 web-based Learning Management System (LMS) in collaboration with product and engineering teams to scale internal training. • Trained 75+ apprentices on capital markets and upskilled ~70% of executives on Groww products, directly improving team performance. • Redesigned training materials and processes, increasing NPS and CSAT through iterative user feedback.

Associate at Paytm Money, Dec 2020 - Oct 2021 · 11 mos, Bengaluru, Karnataka, India, • Resolved complex compliance queries (CDSL, NSE/BSE, SCORES) and acted as liaison between customer success and operations teams. • Streamlined processes across Jabalpur and Noida offices, improving P&L accuracy and buy-average metrics by 30% using data analytics.

Dealing Executive at Zerodha, Sep 2019 - Mar 2020 · 7 mos, Banglore, • Managed high-volume equity and commodity order processing on the NEST platform. • Resolved complex customer issues with data-driven recommendations, strengthening platform trust and adoption.

Education

GrowthX®

Bachelor of Commerce, Accounting and Financial Management, University of Mysore

Public links

github: https://github.com/mithvin-kousthub

mkcm.fyi: https://mkcm.fyi/