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Mitesh Lalwani

Saas CSM | Implementation specialist/ Supervisor at Quilt Software (Private/NY based) | Former Grubbrr Pvt Ltd, Teleperformance(TEP), Australian premium Solar(NSE/BSE)

Ahmedabad

6+ years of work experience

Quilt Software
Jun 202511 mosPresent

Quilt Software
Jun 20241 yr 11 mosPresent

Quilt Software
Oct 20239 mosJun 2024

GRUBBRR®
May 20221 yr 5 mosSep 2023

Ahmedabad, Gujarat, India

Teleperformance
May 20202 yrs 1 moMay 2022

India

Diligently reviewed and moderated user-generated content, ensuring strict adherence to platform policies and promptly removing videos that violated guidelines, thereby maintaining a safe and compliant online environment. Trained new moderators on best practices and effective moderation techniques. Performed moderation tasks such as deleting, editing, and suspending accounts. Verified facts, dates and statistics using standard reference sources.
ActionEdge Research Services LLP
Mar 20183 mosMay 2018

Ahmedabad, Gujarat, India

Education

Dr. Babasaheb Ambedkar Open University (BAOU), Ahmedabad

bca, Computer Science

Dr. Babasaheb Ambedkar Open University (BAOU), Ahmedabad

Gujarat Secondary and Higher Secondary Education Board (GSEB)

higher secondary

Gujarat Secondary and Higher Secondary Education Board (GSEB)

20116 yrs2017

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Headline

Saas CSM | Implementation specialist/ Supervisor at Quilt Software (Private/NY based) | Former Grubbrr Pvt Ltd, Teleperformance(TEP), Australian premium Solar(NSE/BSE)

About

:-)

Location

Ahmedabad

Work experience

Customer Success Manager at Quilt Software, Jun 2025 - Present · 11 mos

Shift Supervisor at Quilt Software, Jun 2024 - Present · 1 yr 11 mos

Junior technical support specialist at Quilt Software, Oct 2023 - Jun 2024 · 9 mos

Customer Support L1 at GRUBBRR®, May 2022 - Sep 2023 · 1 yr 5 mos, Ahmedabad, Gujarat, India

Content Moderator at Teleperformance, May 2020 - May 2022 · 2 yrs 1 mo, India, Diligently reviewed and moderated user-generated content, ensuring strict adherence to platform policies and promptly removing videos that violated guidelines, thereby maintaining a safe and compliant online environment. Trained new moderators on best practices and effective moderation techniques. Performed moderation tasks such as deleting, editing, and suspending accounts. Verified facts, dates and statistics using standard reference sources.

Senior Research Analyst at ActionEdge Research Services LLP, Mar 2018 - May 2018 · 3 mos, Ahmedabad, Gujarat, India

Education

bca, Computer Science, Dr. Babasaheb Ambedkar Open University (BAOU), Ahmedabad

higher secondary, Gujarat Secondary and Higher Secondary Education Board (GSEB)

Mitesh Lalwani - Customer Success Manager in Ahmedabad | Tal