Senior Supply chain Specialist at Infineon

India

Bangalore

Bengaluru, Karnataka, India


Master of Business Administration, Finance, General
University of Mysore

Bachelor of Commerce - BCom, commerece
Gauhati university
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Experienced Operations Associate with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Word, Data Transformation, Customer Relationship Management (CRM), Public Speaking, and Management.
Bengaluru
Microsoft Copilot
Senior Supply Chain Specialist at Infineon Technologies, May 2022 - Present · 4 yrs 6 mos, India
Senior licensing representative at Dell, Dec 2016 - Apr 2022 · 5 y 4 mo, Bangalore, Managed Level 2 and Level 3 software licensing for Dell EMC enterprise clients, ensuring timely delivery within SLAs. Collaborated with cross-functional teams including Product Management, Project Management, Technical Teams, and Sales to streamline operations. Analyzed client needs and recommended additional licenses, contributing to revenue growth. Coordinated bi-weekly meetings with onshore teams to communicate process changes and updates, improving overall process efficiency. Provided workflow management for service requests, handling escalations, and critical production down scenarios. Trained and mentored junior team members on licensing processes and best practices.
Finance Associate at Accor, Jul 2016 - Dec 2016 · 6 mos, Bengaluru, Karnataka, India
Master of Business Administration, Finance, General, University of Mysore
Bachelor of Commerce - BCom, commerece, Gauhati university