Headline

User & Market Researcher | AI Data Quality at Outlier AI | Surveys, Interviews, Usability Testing | MSc UX Design, Kingston University London

About

I'm a researcher who likes to understand why people do what they do and turn that into decisions a business can act on. For the last two years, I've worked with Outlier AI, evaluating AI-generated responses against detailed quality rubrics and auditing other reviewers' work. Before that, I completed an MSc in User Experience Design at Kingston University London, where I ran surveys, in-depth interviews, focus groups, and end-to-end usability tests. Since then, I've done UX research and design work with Fini and ARM Worldwide. I also run a small physical-goods business, Sapphire Exim, where competitor and market research got us to product-market fit in about six months, and an automated reporting system I built cut manual reporting time by around 75%. I'm looking for research analyst, market and consumer insights, UX research, and AI data quality roles. Based in Bengaluru and open to relocating within India. Skills: survey design · in-depth interviews · focus groups · usability testing · qualitative coding · competitor analysis · Microsoft Excel · Figma · AI output evaluation

Location

Bengaluru

AI stack

antigravity

claude

notebooklm

Work experience

Founder & Operations Lead at Sapphire Exim, Sep 2025 - Present · 1 yr 2 mos, Bangalore Urban, - Used market and competitor research to find gaps in the paints market, reaching product-market fit within 6 months. - Built a data-collection and reporting system in AppSheet and Google Sheets and automated reporting and reminders with AI-assisted Apps Script, cutting manual reporting time by about 75%. - Listed the full product range on Amazon through Seller Central, shooting all product photos myself, and ran a first Amazon Ads campaign. - Ran an automated WhatsApp Business retention campaign to existing clients that contributed to a 300% rise in repeat orders. - Reconciled Tally inventory records against physical stock checks, correcting every discrepancy.

AI Trainer and Reviewer at Outlier AI, Sep 2024 - Present · 2 yrs 2 mos, Remote, - Evaluate AI-generated responses against project-specific rubrics for accuracy, relevance, clarity, and user trust across text, speech-to-text, and video-to-text projects. - Rank and rewrite model responses for reinforcement learning from human feedback (RLHF). - Run quality checks across 10+ projects, reviewing 30+ prompts per cycle and auditing other contributors' work for guideline compliance. - Write prompts and datasets for speech-to-text and video-to-text models.

UX Designer at #ARM Worldwide, Jul 2025 - Sep 2025 · 2 mo, Gurugram, - Analysed 7–10 competitor products per client brief to set design direction and presented 4–5 high-fidelity options to client stakeholders within 4-day cycles. - Built Figma prototypes with senior designers in 4-day cycles, shortening client feedback loops. - Ran design QA and developer handoff, catching 8–10 implementation errors per sprint and tracking each to resolution across 5–6 iterations.

UX Researcher at fini®, Apr 2025 - Jul 2025 · 4 mos, remote, - Led design audits and secondary research on a sports and fitness brand's iOS app in 5-day sprints to identify user pain points ahead of its rebrand. - Turned the findings into a user acquisition strategy with product leadership, contributing to a 10% rise in user acquisition from social campaigns within 4 weeks.

UX Researcher at Bhrama Framework, Sep 2024 - Nov 2024 · 2 mo, London Area, United Kingdom, - Wrote a three-part literature review scoping an AI agent for social VR, covering cognitive load, methods for estimating a user's knowledge state, and non-verbal communication in avatars. - Identified four open research gaps that set the project's scope and took part in design sprints with peer teams.

Education

Master's degree, User Experience Design, Kingston University

Bachelor of Business Administration - BBA, Marketing, Jain (Deemed-to-be University)

Public links

mihirpoddar.com: https://www.mihirpoddar.com/